We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
Parcels picked up at 12pm, delivered within 24 hours, slight delay on tracking updates but this is stated.
06/12/12
Very happy with your service and ill continue to use it!
06/12/12
All Good. Would prefer some indication of collection time - even if it is just morning or afternoon. Other companies offer this. thanks
06/12/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
9+ - would just like to narrow down collection time if possible i.e. am or pm as waiting in all day can be difficult. Thank you
06/12/12
Friendly pick up of parcel and promt delivery yet again. recommended
06/12/12
no problems, cost a bit high for this service (from everyone, not just PM)
06/12/12
Very good job my customer very happy Well Done
06/12/12
Just love this service, courier friendly too
06/12/12
Apparently I missed the first collection. Problem is I spent the entire day waiting for the collection! Wasn't too impressed with that :/
06/12/12
Verry good service . Will use parcel monkey again . Highly recommend them . From Jamie T
06/12/12
Excellent, easy to use site. Competetive quote and parcels picked up on time and delivered to Slovakia on expected day. All with tracking
06/12/12
Nice One
05/12/12
Collection as promised, great service, cheap rates, highly recommended.
05/12/12
Thanks very much.
no comment
05/12/12
no comment
05/12/12
no comment
05/12/12
no comment
05/12/12
Unfortunately my item was damged during transition. Will never use Courier again.
05/12/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
The parcels were not collected and we were not contacted. Still awaiting collection, please contact. 01622 736800. Lisa.
05/12/12
no comment
05/12/12
A rough time of collection would have been useful
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
The parcel was picked up late on the agreed date and delivered the next day. The price was excellent and I have you as my preferred postie
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
much better this time picked up on time.
05/12/12
No comment left by this customer.
05/12/12
Fast , reliable , trust worthy , amazing
05/12/12
That's music to our ears!!
Communication fantastic. Collection on time. Delivery on time. Great service
05/12/12
Great service, easy to sign up and use - thanks
05/12/12
East straightforward collection & delivery thanks
05/12/12
very good excellent service and price as always
05/12/12
city link very good always early pickup much prefer saves waiting in all day
05/12/12
No comment left by this customer.
05/12/12
good service. Parcel arrived on time.
05/12/12
no comment
05/12/12
Highly recommended. Excellent, fast service at a reasonable price. Finally, found a reliable courier for my online business!
05/12/12
Thank you very much.
no comment
05/12/12
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