We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,818 reviews.
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
did not collect on the day supposed too no contact to explain why so parcel delivered a day later than it should have been
03/12/12
Arrived next day.. A+++++++++++++++++++++++=
03/12/12
No comment left by this customer.
03/12/12
Great Service
03/12/12
The parcel was late and there were items missing...not good !
03/12/12
Our Response: I am sorry to read that. If you believe your item was tampered with in transit then please contact our support team who will help you with your claim.
Great service and quick delivery,will definitely use in the near future
03/12/12
Fantastic news, Thanks very much.
no comment
03/12/12
Your service is good once you can get past the website. It often crashes. The pages time out. My cart is empty when it is not
03/12/12
get rid of the f***book stuff - sharing anything with the americans and the cia is a really bad thing to do, especially personal stuff.
03/12/12
You don't have to use Facebook if you don't want to.
no comment
02/12/12
no comment
02/12/12
Very good service, thank you
02/12/12
no comment
02/12/12
no comment
02/12/12
great
02/12/12
Very pleased but , I had to post the other recipient shipping labels , as the price would of been more than double without labels , i
02/12/12
Item arrived damaged and i had to refund the customer for the item!
02/12/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
no comment
02/12/12
no comment
02/12/12
No comment left by this customer.
02/12/12
No tracking number was provided, or confirmation of delivery.
02/12/12
Full tracking is available via your dashboard which will show you the date and time of delivery.
No comment left by this customer.
02/12/12
Pick up was just before 14.00 but would have appreciated being given a narrower time slot for pick up rather than just 'next day'
02/12/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
On time, great.
02/12/12
No comment left by this customer.
02/12/12
No comment left by this customer.
02/12/12
No comment left by this customer.
02/12/12
No comment left by this customer.
02/12/12
Great service as always
02/12/12
good
02/12/12
Our Response: So it should have been 5 stars then........lol
FIRST CLASS SERVICE,GREAT TRACKING,GREAT PRICE,CAN RECOMMEND.
02/12/12
best courier service i have used,never any problems and next day delivery cant be that for service
02/12/12
No comment left by this customer.
02/12/12
Our parcels have not been picked up yet 7 days after they were supposed too, please communicate properley with your customers
02/12/12
No comment left by this customer.
02/12/12
Yet again a superb service from parcelmonkey.co.uk, so easy to organise courier service and competitively priced
02/12/12
Excellent Service and Good Comms
02/12/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
