We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,820 reviews.
The Courier courier did nothing
03/12/12
Used PM a few times now. Spot on for my needs :-) Thanks Parcel Monkey!
03/12/12
Package was not collected on the day booked
03/12/12
No comment left by this customer.
03/12/12
First time using this service. Online quote facility excellent & easy to book. Option to pay by Paypal would be good.
03/12/12
Had to go out, left parcel,pen & sheet in porch, driver collected & signed, delivered day late due to floods, excellent service, thanks.
03/12/12
Courier came and delivered on time. cest super!
03/12/12
Maybe a bit more choice as to which carrier?...otherwise excellent as usual
03/12/12
2 items were broken in shipment. However it could just be the way we packed them. Overall very satisfied and happy with quick delivery.
03/12/12
Really pleased with the service but it would be great if the window of time for collection/delivery was shorter.
03/12/12
Excellent service, cannot fault. Delivered on time
03/12/12
very smooth handling, quick and safe delivery, highly recommended
03/12/12
very happy with how it went. for improvement i would like to be able to specify a pick up time or at least am/pm. thanks
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
we have been useing city link by parcel monkey they are very good and get items there on time and safely
03/12/12
No comment left by this customer.
03/12/12
parcel was left with a neighbour no note put through receivers door . didnt know it had arrived for 3 days
03/12/12
Second time i've used Parcel Monkey, no problems at all. Brilliant, thank you.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
all good
03/12/12
No comment left by this customer.
03/12/12
excellent as always. thanks!
03/12/12
You had a computer problem which delayed pickup on this occasion. I sometimes want to send Courier economy but there is no option
03/12/12
All fine. Thank you
03/12/12
Never attempted deliver despite saying they did! waited in 3 days and still had to collect myself! disgraceful.
03/12/12
No comment left by this customer.
03/12/12
No comment left by this customer.
03/12/12
Brilliant, I saved almost 50% compared to the courier my company uses!! All went super smooth! Thanks!
03/12/12
Very smooth service
03/12/12
Friendly collection and safe delivery, ask no more!
03/12/12
This service was amazing, the goods arrived within 4 days to Australia!! I will definately use you again, brilliant!!
03/12/12
No comment left by this customer.
03/12/12
excellent would use again
03/12/12
Excellent service. Impressed and will use again. Keep up the high standards.
03/12/12
very good
03/12/12
No comment left by this customer.
03/12/12
My parcel wasn't collected, I have sent an email enquiring why and received no response except this. Problem unresolved and client unhappy.
03/12/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
