We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,276 reviews.
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Brilliant service
06/12/12
parcel was supposed to go to Highlands, the address was correct and it was sent to Jersey! Very bad service
06/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Delivery driver was very helpful!
06/12/12
excellent service as usual even at this busy time
06/12/12
No comment left by this customer.
06/12/12
Great service and delivery time - only improvement I would suggest is specify a pick up slot - we waited in all day and pick up was 18:00
06/12/12
Just about to use your services again, first experience was very good.
06/12/12
Fantastic news, Thanks very much.
I thought that the courier service could give you a better idea of time for pick up not just 8am to 6pm
06/12/12
3 boxes collected 2 delivered 1 not hrs on phone sorting then its saying 5 boxes three days later third box delivered late at night ,joke
06/12/12
Better than parcel2go ,simple
06/12/12
:-)
collected and deliverd on time
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
3 days late picking up no comunication and no very helpful on phone
06/12/12
STRAIGHT FORWARD, NO PROBS, THANKS :)
06/12/12
you quoted next day delivery which we paid 41 gbp 4. It hasnt arrived yet. I want my cash back. You missed my important meeting. Beyond poor
06/12/12
Great service,recommended!!
06/12/12
amazingly fast and great service
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Now used you twice at first I was very wary and didn't understand how you could do it for the price. However the service was faultless
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
after booking I noticed that I could have placed a time for collection direct with courier at same cost as not o have to stay at home allday
06/12/12
you price higher than myhermes
06/12/12
No comment left by this customer.
06/12/12
So far so good, I will let you know when it gets there.
06/12/12
As usual Parcel Monkey keeps up its great and punctual service.
06/12/12
We always try our very best.
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Late to pick up.
06/12/12
It's hard to get parcel's delivered safely to an individual in South Africa at all, never mind in one piece! Amazed!
06/12/12
Thanks very much for booking our new International service and we are so pleased you liked it :-)
Website easy to use and clear about packaging/prices. Despite ordering courier very late, he turned up next day as promised. Excellent!
06/12/12
Fantastic news!!
Great service
06/12/12
Courier did not pick up package on booked day, no communication received. I had to wait in for 9 hours. Had to rebook 3 days later Very poor
06/12/12
thanks per your job!
06/12/12
Brilliant I keep coming back to use this service. Reliable n fast
06/12/12
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