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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,974 reviews.
never a problem thanks
29/10/12
Perfect service, thank you
29/10/12
first class service
29/10/12
The service provided by DX was excellent; the collection person was extremely friendly and professional. I would certainly choose them again
29/10/12
Fantastic news!!
I thought the service was above very good it was excellent and i've already recommended it to many of my friends.
29/10/12
Thanks again - good service
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Very easy to use and good value
29/10/12
GREAT SERVICE KEEP IT GOING LIKE IT IS
29/10/12
No comment left by this customer.
29/10/12
very happy with service
29/10/12
Excellent
29/10/12
No comment left by this customer.
29/10/12
Brilliant value for money service. Prompt collection and delivery with accurate tracking. More reliable than any company with a "2" in it!!!
29/10/12
Cheers and we think the same too!!
you should have a customer services number so people would feel more security and you would then have more custom thus able to afford it
29/10/12
Always an excellent service
29/10/12
You still need to accept PayPal
29/10/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
Great service collected when they said and delivered on time.
29/10/12
Excellent service as normal. We will use your service again & recommend to other companies.
29/10/12
Thank you and it's great to see you will be recommending us.
It has been a real pleasure to use parcelmonkey. We are very happy. Thank you.
29/10/12
Thank you very much.
No comment left by this customer.
29/10/12
Easy door to door service.
29/10/12
No comment left by this customer.
29/10/12
Very efficient service. Labelling was made easy, pickup on time and delivery next day was very good. Tracking worked very well. Thanks
29/10/12
No comment left by this customer.
29/10/12
Very efficient service, will use you again.
29/10/12
Great Thanks
29/10/12
great cheap service
29/10/12
No comment left by this customer.
29/10/12
great service...
29/10/12
parcel was taken to the depot but courier still arrived for collection despite the parcel should be removed from collections list
29/10/12
We agree but this is a technology issue with City Link themselves and therefore out of our control.
Very pleased with the service. Use twice for oversea parcels. Online booking for collection is very easy to use.
29/10/12
No comment left by this customer.
29/10/12
Very good, fast service
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
I have just emailed you re a damaged parcel. The package was delivered and found to be damaged. It was brand new, undamaged. please advise.
29/10/12
nightfreight did not another courier on 23/10/12 as promised,only to collect it on friday 26/10/12 after i had phoned to complain.poor
29/10/12
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