We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,820 reviews.
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03/12/12
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03/12/12
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03/12/12
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03/12/12
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03/12/12
Excellent Service - have recommended you to others already
03/12/12
As we sent 3 parcels,we were unsure whether to put customs declaration on each package or not.Otherwise good and speedy service .Thanks.
03/12/12
Easy booking procedure, courier collected on due date with no problems
03/12/12
No comment left by this customer.
03/12/12
Strait forward on line booking and collection thank you
03/12/12
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03/12/12
No comment left by this customer.
03/12/12
Good service. But was unable to track the parcel.
03/12/12
No comment left by this customer.
03/12/12
Parcel has not been collected! *I* had to ring Courier.. Told I shouldnt book on a sunday and they're busy.. Guess what?? So am I!
03/12/12
I haven't got one bad word about the service, parcel arrived as estimated. Thank you
03/12/12
No comment left by this customer.
03/12/12
Service was very good, but on your publicity you say " prices from £5.99 etc. but then don't give a reason for prices being higher
03/12/12
The increase in prices from that low point reflect product size, weight and destination.
Useless. Didn't collect - we had to drive to Heathrow and despite assurances still weren't delivered and 3 consignments still aren't.
03/12/12
The website and feedback have improved.........thank you, just keep it going........
03/12/12
No comment left by this customer.
03/12/12
very pleased collected on time and delivered on time
03/12/12
This is the second time i have used parcel monkey and the service was first class! Well done!
03/12/12
No comment left by this customer.
03/12/12
If the collection company could give an idea of when they are collecting even s two to three hours would be helpful
03/12/12
Efficient as ever. Very good service always
03/12/12
you never collected as scheduled... waited in for you.. waste of my day :(
03/12/12
very good
03/12/12
Brilliant service - collected and delivered as agreed
03/12/12
No comment left by this customer.
03/12/12
Very satisfactory, courteous and cheerful service. Thank you. Will definitely use again.
03/12/12
I have used your service three times and only one of these deliveries was collected and delivered within the specified timeframes
03/12/12
All credit to City-Link fantastic service as usual, however the Parcel Monkey website tracking, invoice and shipping label needs sorting out
03/12/12
easy fast reliable service thank you, works every time
03/12/12
Easy to organise and collection was on the day with no problems, just can not fault, perfect thank you
03/12/12
Exactly as advertised. Good job.
03/12/12
parcel never arrived. alleged two cards left at address, but they were NOT received. parcel returned to me which is better than being lost
03/12/12
great
03/12/12
No comment left by this customer.
03/12/12
Excellent service, collected and delivered exactly as you said. Thanks!
03/12/12
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