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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
first class service
07/11/12
It would be nice to have a time for collections .... Thanks
07/11/12
Fantastic service, first time I've used parcel monkey but definitely won't be my last.
07/11/12
No comment left by this customer.
07/11/12
I was the recipient, rather than the despatcher. Your service is not really geared up for recipients arranging delivery.
07/11/12
Had to wait in all day for collection eventually at 5pm, wish I'd known approximate time ...
07/11/12
Brilliant service, very pleased, Thank you so much, would recommend to others 5*****s
07/11/12
An expected time of collection would be useful
07/11/12
fantastic service
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
One of the parcels was not collected and I could not enter tracking details to get a new delivery date...Please contact asap....01622 763522
07/11/12
i cannot say how you have done, as according to your parcel tracking system the parcel has not been delivered yet !
07/11/12
poor instruction's and link's to print label's from email's did not work and inaccurate information about courier's requirement's ...VAGUE!!
07/11/12
No comment left by this customer.
07/11/12
great service all round !! will be recommending to friends & family
07/11/12
The collection never happened in the day requested and the delivery was not made until a second attempt. Took 5 days to deliver.
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Fast, efficient & friendly service. Very easy to set up account & order. Would recommend & use again if the need arises.
07/11/12
very good
07/11/12
What be nice if you could be more time specific I.e. Am or pm.
07/11/12
Quick easy system to use and entirely happy with the service.
07/11/12
no problems easy to use
07/11/12
very pleased will use again and recommend. to friends and family
07/11/12
Picked up mid afternoon and delivered first thing the next day. Very good service.
07/11/12
No comment left by this customer.
07/11/12
super!!!
07/11/12
No comment left by this customer.
07/11/12
Very good service, quick and effortless, thanks.
07/11/12
Excellent service as always.
07/11/12
1st class service, and prices are competative.
07/11/12
No comment left by this customer.
07/11/12
your service are brilliant and inform me when parcel delivered also very fast the price are good thanks so much
07/11/12
No comment left by this customer.
07/11/12
top,will use again
07/11/12
Excellent service this time - from collection to delivery. Many thanks!
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Straightforward, no problems and a reasonable price
07/11/12
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