We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,823 reviews.
You could e-mail when the parcel is delivered
15/12/12
Less than half the price of my local post office for carriage to Ireland, tracked and traced too, spot on cant go wrong :-)
15/12/12
you have failed to deliver a parcel,all correct information,including the my customers phone number,was given.and this is not the first time
15/12/12
Excellent service, excellent communications.
15/12/12
The courier didn't turn up on the allocated day! I waited all day long!!
15/12/12
Parcel delivery on time thanks a lots.
15/12/12
The parcel wasn't collected!
15/12/12
you collected the parcel when you said you would, and delivered it likewise
15/12/12
excellent, thanks
15/12/12
collected on time, delivered on time and very good value - will definitely use again
15/12/12
collected on time, delivered on time and very good value - will definitely use again
15/12/12
No comment left by this customer.
15/12/12
Easy to use service
15/12/12
parcel not picked up x2 occaisions-driver signed as nobody in- lies!no reply to email already sent.i want my money back pls
15/12/12
the parcel was collected 4 days late an as yet hasnt been delivered even though i paid for next day delivery
15/12/12
No comment left by this customer.
15/12/12
Very good!
14/12/12
used interparcel for years, your international prices are unbeatable.
14/12/12
Still not had delivery! No contact
14/12/12
No comment left by this customer.
14/12/12
No comment left by this customer.
14/12/12
perfect
14/12/12
No comment left by this customer.
14/12/12
Excellent service, easy to use. Would recommend and use again.
14/12/12
great stuff
14/12/12
If it were logistically possible, it would help to know both a collection and delivery time slot of morning, afternoon or evening
14/12/12
night freight claimed that your instructions did not arrive until the end of booked pickup day, then failed to pickup following day
14/12/12
IM A BUSINESS SELLER IS THERE ANY EASIER WAY TO BOOK COLLECTIONS OR ANY DISCOUNT THANKS
14/12/12
No comment left by this customer.
14/12/12
am or pm collection times would be a help.
14/12/12
We opted for an delivery using Parcelforce worldwide. Tracking requires sender's instruction due to address issue. No contact from you yet.
14/12/12
parcel arrived on time but in very good conditions
14/12/12
No comment left by this customer.
14/12/12
excellent service many thanks
14/12/12
Always use Parcel Monkey, has not let me down yet!
14/12/12
Failed to turn up on day booked. So lost a days pay. free rebook no good as away and had to drop it off at depot in person with no refund!!!
14/12/12
Very pleased with the service you provided,Excellent,AAAAA.
14/12/12
Good service though drivers cannot expect there to be assistance, particularly when the pallet was booked to exceed what he can lift
14/12/12
efficient service, will use you again
14/12/12
No comment left by this customer.
14/12/12
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