-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
Parcel Monkey were ok but Courier were very poor
21/11/12
simple and easy,got positive feedback from the buyer,no damage,considering it travel from one end of the country to the other
21/11/12
You might give people a time slot in which you collect, that would be quite helpful.
21/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
exceptional service as usual,cant recommend parcel monkey enough
21/11/12
I'm very disappointed. The delivery never arrived according to the warehouse manager and I can't contact you because you don't supply nos
21/11/12
Our Response: The item was signed by "Goswain" on 15.11.12 at 10:15. Should you need any further information then via our support section please contact our dedicated online support team.
No problems at all, I've used parcel Monkey Monkey 4 times and all have been spot on using City Link Courier.
21/11/12
No comment left by this customer.
21/11/12
No comment left by this customer.
21/11/12
I have used many times now with no problems thanks
21/11/12
Very impressed, and have no further comments to make. Many thanks
21/11/12
well i think all when well, but i havent yet heard if the parcel was delivered? but good if it was :-)
21/11/12
No comment left by this customer.
21/11/12
gap in mkt: 2 - 7kg
21/11/12
Collected and delivered within 24 hours for a great price. Would recommend ++++
21/11/12
Thank you very much.
No comment left by this customer.
21/11/12
when parcels are booked direct with couriers, they will collect same day. This is something I think you should aim for.
21/11/12
We use the same couriers!!
No comment left by this customer.
21/11/12
i could not fault the service i received! was collected and delivered as stated and without incident excellent service would use again!.
21/11/12
When i have booked interlink in the past and they haven't collected that day it would be helpful to automatically rebook following day
21/11/12
We give our customers the option to re book a date that suits as next day may not work for some if it was done automatically.
No comment left by this customer.
21/11/12
No Problems. easiest site to use
21/11/12
Fair price, on time and track able. Well done.
21/11/12
GREAT SERVICE AS ALWAYS 100 % TO DATE
21/11/12
Very easy to use and extremely quick, will defiantly use again! Thanks very much
21/11/12
The packet was not picked up on specified day. No call was made to the number supplied and so the items needed for an event was missed!!!!!!
21/11/12
Parcel monkey is easy to use, quick collection service and never had any problems, would use again and recommend also.
21/11/12
the driver did not turn up on the first attempt, as this was a Thursday I had to wait till Monday for the next collection date
21/11/12
our parcel was delivered to the wrong depot, so it was delayed getting to the customer and not the next day service we paid for
21/11/12
The parcel wasn't collected and I've emailed to request our money back but have had no response. 01773 550056
21/11/12
thank you so much /very pleased with delivery of parcel superfast delivery would certainly use again, very pleasant cheerful driver
21/11/12
excellent in every aspect
21/11/12
Booked up the morning of the day before collection, our shop closes at 5.00 pm they did not collect untill 5-15 pm 32 + hours later
21/11/12
Excellent service and value - but I do wish you would accept Paypal!
21/11/12
On Booking. Unable to download Address labels. Tracking number is not easy to find, again on booking
21/11/12
98% perfect maybe giving a time that the parcels will be collected would be nice, I would be happy pay a small amount for this, thanks
21/11/12
No comment left by this customer.
21/11/12
parcel still has not been delivered
21/11/12
ono of the best and cheapest service in the world thanks for your service good +++++++++++++++++++++++
21/11/12
No comment left by this customer.
21/11/12
No option for same day pick up. Dissapointing
21/11/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more