We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Courier never picked up and I had contact them to rearrange very poor service
28/01/13
very good as per normal but booked a couple of parcels in tonight 28th jan and wouldnt allow me to use paypal .
28/01/13
Perhaps more idea of a time frame for collection rather than all day
28/01/13
No comment left by this customer.
28/01/13
brilliant as usual
28/01/13
No comment left by this customer.
28/01/13
good
28/01/13
Poor booking 4 attemps before accepting
28/01/13
No comment left by this customer.
28/01/13
Would have been good to know if pick up to be AM or PM to save waiting in all day. Items delivered in good time despite snow Thank you :-)
28/01/13
No comment left by this customer.
28/01/13
Collected when promised despite bad weather and delivered next day. Great value and good service. Thanks
28/01/13
No comment left by this customer.
28/01/13
Although only supposed to take 3 days we are now at day 8 and parcel still not arrived. Not impressed at all.
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
I would prefer an easier pricing system. Exact measurements of boxes and frightening warnings arent helpful.,
28/01/13
Very good service, would definitely use again, highly recommended
28/01/13
Excellent uncomplicated service, quick pick up and delivery, great every time, thanks
28/01/13
Excellent service
28/01/13
Fantastic service. Highly recommended.
28/01/13
excellent service
28/01/13
No comment left by this customer.
28/01/13
I'd allow minute characters for message to courier on collection - you currently have a large box that only seems to allow 40 ish characters
28/01/13
Excellent service Thankyou
28/01/13
No phone number to contact. Could not follow simple instructions left.
28/01/13
first time i have used you and well pleased
28/01/13
very good, but because my item was an unusual shape, i was a little concerned it wouldnt go, maybe a packing demo for odd shaped stuff
28/01/13
Usual super service
28/01/13
I booked the collection early evening and was very surprised that the collection was made the following day - particularly given the weather
28/01/13
i couldnt fault the service. very satisfied
28/01/13
very good service, cant fault it
28/01/13
Excellent service
28/01/13
The courier turned up a day late. I understand there was some snow around but didn't have any information regarding the delays.
28/01/13
I was incredibly impressed with the speed of your service especially as there were so many depots closed in Kent because of the snow. THANKS
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
Only draw back was being invited to tape up parcel and then later suggested that I include slip inside it in case outside one destroyed
28/01/13
No comment left by this customer.
28/01/13
