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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,548 reviews.
offer Hermes service
20/11/12
Superb delivery service rapid proffessional delivery very vary happy will definately use again,many thanks!!!
20/11/12
No comment left by this customer.
20/11/12
all good
20/11/12
Great service again, Thank you.
20/11/12
No problems at all, very good service at a reasonable price,cant faultthem.
20/11/12
DElivered on time Good service!
20/11/12
Excellent service and price
20/11/12
transaction took only minuets very happy with nextday safe delivery
20/11/12
No comment left by this customer.
20/11/12
Picked up and delivered as stated
20/11/12
No comment left by this customer.
20/11/12
Easy online setup. Prompt collection and prompt delivery.
20/11/12
Left the parcel and it was picked up promptle, delivered promptly! The extra insurance needed was also very reasonable!
20/11/12
All went to plan. Picked up & delivered on time with no problems at all.
20/11/12
Thank you very much.
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
Easy to use website. Collection and delivery went smoothly
20/11/12
.
20/11/12
No comment left by this customer.
20/11/12
You described your delivery as next day which it was not. It was 48hours and as such should be sold as that. Parcel no LK348531
20/11/12
Our Response: Our "Next day" service is next working day. The success rate of this is over 95% based on the information provided by the couriers we work with.
excellent service, no problems
20/11/12
excellent service - my first time and I would definitely use again - everyone should ignore the negative info on google
20/11/12
Thank's very much for making your first booking with us.
The item has still not been delivered and its already 6 days past the due delivery date.
20/11/12
Our Response: According to the tracking information it was delivered at 09:59 on 15.11.12
They did not pick up or attempt to call me to find the package- ...I emailed you to reschedule no response- would like a refund
20/11/12
Our Response: Please contact our support team who will investigate further for you with the help of the courier concerned.
As always brilliant reliable service 5*****
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
Price good and dcollection good. Website easy to use. Don't chamnge anything, unless bring the prices down !!!
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
Provide an AM or PM collection. Thanks
20/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Brilliant service and very well priced, would definately be using in the future. Paypal payments would be better though
20/11/12
only had one option , citylink on both my orders. I thought it picked best price front a variety of couriers.
20/11/12
TOP CLASS SERVICE :)
20/11/12
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