We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
30/01/13
the wors service i have ever nown two weeks for parcel to get ther
30/01/13
Was collected later than expected but was delivered promptly. Thanks
30/01/13
make it possible to select prefered time of pick up (in blocks of e.g. 4 hrs)
30/01/13
No comment left by this customer.
30/01/13
excellent service at a great price and easy to use tracking system
30/01/13
very happy with the price and the service provided -- catherine colvin
30/01/13
Cheers Catherine :-)
Very good thank you!
30/01/13
No comment to be made
30/01/13
we were very happy with the service and will use you again
30/01/13
Parcel collected a day late
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Great service, thanks!
30/01/13
vgvfm - low cost carriage for heavy item- vg web site !!
30/01/13
No comment left by this customer.
30/01/13
Thank you guys, you were perfect!
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Excellent in every way.
30/01/13
Everything as agreed and delivered in good condition.
30/01/13
Thank you very much.
No comment left by this customer.
30/01/13
The only thing I would like is a more precise estimated collection time, but otherwise it's a faultless service.
30/01/13
Great service, I will certainly recommend you.
30/01/13
Thank you and it's great to see you will be recommending us.
very good thanks
30/01/13
Would like labels sent in PDF as an option so that they can be forwarded to customers more easily
30/01/13
No comment left by this customer.
30/01/13
CityLink let us down with the initial Thursday collection, had to re-arrange for Monday.
30/01/13
Pick up on time and delivery too. Perfect.
30/01/13
sooper doooper..!
30/01/13
Good communication, on-time affordable collection & delivery.
30/01/13
Very satisfying service as usual!Driver ticked package as 'missed collection' by mistake,but it was promptly dealt with & everything was ok!
30/01/13
Very good job
30/01/13
No comment left by this customer.
30/01/13
Excellent service, prompt and a pleasure to deal with.
30/01/13
Excellent service quick and easy
30/01/13
parcel got collected inspite of the snow. Delivered to my door later than expected but probable due to traffic jam caused by snow.
30/01/13
Thank you very much for your understanding during the recent bad weather.
APPALLING SERVICE, PARCEL IN SYSTEM FOR 12 DAYS GOING NOWHERE - I AM SURE IT IS LOST!!!
30/01/13
Our Response: Your item isn't lost as it was delivered on 10.01.13 at 12:37 and signed for by "Makris"
I PAID FOR NEXT DAY DELIVERY, 12 DAYS LATER STILL NOT DELIVERED AND APPARENTLY NOW ON WAY BACK TO ME
30/01/13
