We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,591 reviews.
No problems at all. Payed and received excellent service.
22/01/13
my recent delivery was spot on , and delivered early, was left in requested place. and goods were all in good condition, thanks.
22/01/13
Very pleased, quick and reliable service, keep it up!
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Very efficient service and reliable
22/01/13
best service
22/01/13
No comment left by this customer.
22/01/13
Tracking is not as simple as other couriers. They send an email with a tracking hypertext in it.
22/01/13
Quick and efficient
22/01/13
No comment left by this customer.
22/01/13
Courier didn't collect on correct day (Tuesday). Told by them to rebook for Thursday, they tried to collect on Wednesday. Collected Thurs.
22/01/13
Early next day collection at good price. Great service!
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
I could not fault the service al all. It was very good at both ends of the service, collection and delivery.
22/01/13
No comment left by this customer.
22/01/13
Top Courier
22/01/13
realy good service first class well done
22/01/13
When completing quick quote the final cost is misleading, on my last two orders insurance made the final total much higher.
22/01/13
The quick quote provides a price based on the size / weight of the item in question going to a non remote location. The items value and if the postcode is classed as remote can make the price increase.
No comment left by this customer.
22/01/13
Great quick service.. Thanks
22/01/13
No comment left by this customer.
22/01/13
No improvement necessary, excellent service especially as we are in a remote area
22/01/13
VERY gOOD - NOT VERY POOR, PRESSED WRONG LINK! SORRY
22/01/13
Our Response: LOL and no problem ;-)
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
More services where printer isn't required for labels as I don't own one and don't want to buy one, whilst you offer this service ill use u
22/01/13
Another good transaction
22/01/13
No comment left by this customer.
22/01/13
Excellent all round, if any improvement could be made the courier informing me of an am or pm collection, will use again for sure.
22/01/13
Did exactly what it said on the tin at one third of cost of Royal Mail - and I didn't have to leave the house!
22/01/13
1 week later item still not collected or delivered
22/01/13
Our Response: I am sorry to read that but have you re booked the collection?
I am very disappointed!. Check the sending address before you collect the parcel!!!! Put a notice about no delivery to PO BO addresses!!!!!
22/01/13
Our Response: We have as it's in our terms and conditions.
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Excellent service at a very competitive price. Will definitely use again. Thanks.
22/01/13
No comment left by this customer.
22/01/13
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