We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,589 reviews.
Very good even though the weather was bad with snow
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Great service
22/01/13
I received great servce, really easy to arrange and it all went smoothly - really impressed! :)
22/01/13
Thank you very much :-)
Parcel arrived in time.
22/01/13
I was pleased with the service but the tracking system needs inproving according to the tracking message still at depot
22/01/13
competitive price,good home pick up & delivery service.would be even better if estimated pick up time can be provided in advanced.
22/01/13
No comment left by this customer.
22/01/13
Excellent! My customer gave an incomplete address, City Link rang for more info, then the driver rang to thank me for helping! Class!
22/01/13
Fantastic news!!
No comment left by this customer.
22/01/13
Good service!
22/01/13
No comment left by this customer.
22/01/13
Parcel force needs barcode label which should be supplied by parcel monkey, lead to driver refusing nearly my parcel
21/01/13
Our Response: That is incorrect as we have worked with ParcelForce for over two years and they supply the labels.
No comment left by this customer.
21/01/13
Very efficient both on collection and delivery. Many thanks Guys.
21/01/13
Excellent service as always! The only way to send parcels quickly / safely and cheaply! Thank you once again!
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Great service, easy, quick and reliable, thanks. I'll be back for all my parcel needs.
21/01/13
Parcel was delayed and when it arrived the item (hifi unit) was damaged beyond repair.
21/01/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
21/01/13
good when good, when it goes wrong u dont give a ****
21/01/13
No comment left by this customer.
21/01/13
Prompt collection of parcel - polite driver and reached destination next day all intact. Thank you
21/01/13
No comment left by this customer.
21/01/13
no one turned up
21/01/13
excellent
21/01/13
Your service is excellent.. However could be improved by giving an idea of collection even if its just am or pm
21/01/13
Very happy with the service. Easy to follow and quick pick up.
21/01/13
So easy to order, makes selling large goods so much easier, prices far better than Royal mail
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Consignee very happy with delivery & condition of parcel. I'm very happy with the collection & the driver
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Once again, a perfect service from start to finish. I highly recommend Parcel Monkey. Thank you.
21/01/13
No comment left by this customer.
21/01/13
i am back using these guys after having a break and using parcels2go but monkey are top class keep it up guys 10/10
21/01/13
Thank you and welcome back :-)
Driver was very helpful and offered to print new label at depot, seeing as our printer had broken down.
21/01/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
