We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,589 reviews.
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Courier didn't turn up on the specified day - apparently he'd run out of time. Caused great deal of stress waiting for him
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Although the website and service are very good it would be great if you could offer some reasonable services which offer collection slots
21/01/13
courier service have failed twice to collect parcel & lied about coming
21/01/13
No comment left by this customer.
21/01/13
3 parcels collected one day (parcelforce, they brought the labels too) and delivered the next - excellent service
21/01/13
No comment left by this customer.
21/01/13
Excellant service, highly recommended.
21/01/13
Brilliant service well done, would use again
21/01/13
No comment left by this customer.
21/01/13
Rebooked collection 3 times and nobody showed up all day. Very poor.
21/01/13
No comment left by this customer.
21/01/13
Was very pleased with the service.
21/01/13
Thanks very much.
No comment left by this customer.
21/01/13
I was very impressed-one element which could be improved is the consistancy of the mailings - e.g.print label, don't print label (ParcelForc
21/01/13
Collected on time, delivered on time & unharmed - job done!
21/01/13
thank you, really great company, dont know what we can do without you!
21/01/13
Parcel was collected on the day stated and arrived safely at it's destination in Germany 2 days later. Excellent service
21/01/13
Love using Parcel Monkey, so reliable and reasonable.
21/01/13
It's great to see you are so pleased with our website / own International service :-)
great service, easy to use
21/01/13
No comment left by this customer.
21/01/13
This service is realy professional
21/01/13
Thank you and we always try our very best to help.
Reliable, fast service. Great prices too.
21/01/13
Cheers :-)
Good service. Easily booked online. prompt pick up and delivery. * Will * use again.
21/01/13
No comment left by this customer.
21/01/13
Website easy to use and parcel picked up when it should and delivered on time too. Definitely use again!
21/01/13
thanks great service
21/01/13
The package arrived te expected day but was slightly open so wasn't 100% happy
21/01/13
Our Response: Sorry to read that but could the sticky tape have become loose in transit?
No comment left by this customer.
21/01/13
Second time of using and as expected Parcel Monkey was first class. Will use again!!
21/01/13
Thank you very much.
No comment left by this customer.
21/01/13
the courrier did not arrive on the day booked and I waited in all day. The system said that my building was closed, completely untrue!
21/01/13
Our Response: I am sorry to read that but the tracking details show what the driver entered at the time of the attempted collection.
No comment left by this customer.
21/01/13
So far so good.
21/01/13
Excellent service. Quick collection and delivery which I could track on line. will definately use you again
20/01/13
everything was good,
20/01/13
No comment left by this customer.
20/01/13
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