We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,832 reviews.
No comment left by this customer.
12/01/13
5*PERFECT IN EVERYWAY
12/01/13
Your service was outstanding ,I'm going to use you again when seller gives his address to me and for all my e bay buys thanks
12/01/13
Fantastic news, Thanks very much.
Much improved since last year had a lot of problems items not collected
12/01/13
Thank you very much.
Very good and prompt service would recomend
12/01/13
Thank you and it's great to see you will be recommending us.
all went as planned
12/01/13
everything was fine
12/01/13
Fantastic service...parcel delivered fast and the tracking gave peace of mind
12/01/13
my customer was delighted at the speed of delivery to Australia
12/01/13
It's great to see you are so pleased with our own International service :-)
nothing to add really online form easy to fill in, pick up on chosen date and delivered the next day 1st class service as before recommended
12/01/13
Brilliant!!
Collected and delivered as promised, no problems
12/01/13
you took my money, and never collected my items, there is no number to call I am furious with the service you owe me money!
12/01/13
Our Response: I am sorry to read that. Please contact our "online" support team who will look into this for you. If you don't wish to rebook you will be fully refunded and once again sorry that the courier you selected failed to collect your order with us.
A good service provided
12/01/13
No comment left by this customer.
12/01/13
No comment left by this customer.
12/01/13
No comment left by this customer.
12/01/13
parcel has not arrived at destination it is still im this country
12/01/13
No comment left by this customer.
12/01/13
excellent
12/01/13
Cheers :-)
great service very happy!!!
12/01/13
Brilliant!!
No comment left by this customer.
12/01/13
Parcels collected when you said they would be by a pleasant and helpful driver.
12/01/13
first class service
12/01/13
Competitive cost and excellent service. Pick up went smoothly, courier pleasant and have received my item back within 5 days.
12/01/13
Fantastic news, Thanks very much.
Parcel was not collected on the day originally booked for
12/01/13
Our Response: Sorry about that as your item should have been collected on Monday and not Tuesday. Rest assured we will speak with the courier concerned.
I was impressed with the service of collection and delivery of parcel and able to track it all the way through to delivery
12/01/13
Thank you.
No comment left by this customer.
12/01/13
No comment left by this customer.
12/01/13
No comment left by this customer.
11/01/13
No comment left by this customer.
11/01/13
No comment left by this customer.
11/01/13
No comment left by this customer.
11/01/13
The delivery driver from dx was clueless. he had no idea he was collecting. thought he was just delivering a bag. had no receipt either
11/01/13
parcel was not collected and didnt recieve a refund!!!
11/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
No comment left by this customer.
11/01/13
driver very friendly and helpful.so pleased.daughter used as well after I recommended you
11/01/13
Thank you very much and please pass on our thanks to your Daughter too :-)
Very quick very impressed
11/01/13
Excellent as usual
11/01/13
Arrived when they said it would.
11/01/13
bring back same day pickup if ordered before 10:30am
11/01/13
Watch this space but it wont be with City Link!!
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