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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
Extremely poor - fed up of being let down by your collection team. will be moving suppliers
26/11/12
spot on good service
26/11/12
The service again delivered everything it said it would and its cheap!!
26/11/12
did not arrive on the day, waited in all day 8 till 6 noone called or arrived, no phone contact, finall collected 3.30 next day 2 days waste
26/11/12
Very quick and easy service. Will use again if needed and would recommend to anyone
26/11/12
Thank you for on-time collection and delivery, customer was very happy.
26/11/12
brilliant - many thanks
26/11/12
Taking far to long to deliver to customers.Poor customer service as no phone contact available
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
Very easy site to navigate, excellent price and no problems at all, thanks :o)
26/11/12
Excellent
26/11/12
Quick and good value. Thanks
26/11/12
quick simple and easy to book. Well done Mr Monkey?
26/11/12
all good thanks
26/11/12
no comment
26/11/12
You did all you said would with no hassle, I have recommended you to friends and will continue to do so,Thank you! Ian.
26/11/12
no comment
26/11/12
Prices went up again, doubled in a year, poor service, no recompense using other carriers as much as possible
26/11/12
Our Response: Prices rise because the couriers raise them due to increasing fuel costs etc.
we were a bit worried because we could not track parcel. but it arrived safely yesterday thats monday in aus. seven days. very good
26/11/12
as usual pretty good thanks...
26/11/12
no comment
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
very good service quick and cheep
26/11/12
Quick easy and efficient (as ever bargain prices and excellent service are the reasons we keep coming back!
26/11/12
10 out of 10
26/11/12
No comment left by this customer.
26/11/12
An all round good service. I did have a problem with my last order but this was rectified with a refund and I'am now a loyal customer again.
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
excellent service never let me down!
26/11/12
Great service at a fantastic price. Did everything I had hoped for - will definitely use again.
26/11/12
No comment left by this customer.
26/11/12
arbelkirkel
26/11/12
Very satisfactory sevice all round - have already recommended you
26/11/12
Thank you and it's great to see you have been recommending us.
Excellent service. Thanks
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
picked up when you said and delivered promptly! Excellent service and price!
26/11/12
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