We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,591 reviews.
No comment left by this customer.
23/01/13
You've completly lost it!Shambles of a company!Awful awful awful!!! another courier are fantastic!!!!!!
23/01/13
Our Response: Sorry to read that you had some problems with the courier you selected in the run up to Christmas.
MP sent email advising of penalties for collection/delivery problems but no tracking info available from MP so I could talk to customer.
23/01/13
No comment left by this customer.
23/01/13
Very happy, parcel and collected and delivered when specified
23/01/13
superb service
23/01/13
No comment left by this customer.
23/01/13
Couldn't find a way of saving card details for future payments to save entering them every time
23/01/13
No comment left by this customer.
23/01/13
Easy to use competitively priced and reliable service within the set time limits, thanks
23/01/13
Only delayed because of snow , but good service
23/01/13
Thank you for your understanding in these recent difficult weather conditions.
The parcel did eventually arrive so I'm not complaining.
23/01/13
Very pleased with the service - if you could incorporate anticipatde pick-up time information it would be perfect!
23/01/13
it hasnt even been collected!!!!
23/01/13
Parcel was delivered on 21/01/2013 not 17/01/2013 as expected
23/01/13
Excellent as usual even during the bad weather conditions.
23/01/13
No comment left by this customer.
23/01/13
Everything has always gone so well that I'm not sure that I cannot really think of a why to improve your service
23/01/13
Good information, good price and simple process.
23/01/13
2nd time i have used parcel monkey,both a pleasurable experience.
23/01/13
Thank you.
Superb for international delivering. Picked up Friday from Britain, delivered here to Germany on Tuesday.
23/01/13
Brilliant news!!
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
Good price and delivery ignoring the snow delay. Will use again.
23/01/13
Thank you for your understanding in these recent difficult weather conditions.
Great service!!
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
the transaction was completed perfectly,exactly as hoped..
22/01/13
great service again
22/01/13
Parcel hasn't been collected, no communication at all to let me know what is happening!
22/01/13
Our Response: I am sorry to read that. Please re book using the information we have provided you with or contact our support team should you wish to be refunded.
Client gve wrng addy, informed PM at 8.05am of correct addy, dr went to wrong addy at 12.05, del dr said card left, in all day, no card left
22/01/13
A first class service in every respect. Easy to use, convenient and painless. Unbeatable prices.
22/01/13
Thank you very much.
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Excellent service as always
22/01/13
Stop stealing money, when you do not do the job, this might help improve the service!
22/01/13
Our Response: If the collection doesn't take place due to a failing by the courier then all customers are fully refunded.
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