We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,834 reviews.
No comment left by this customer.
15/01/13
Fantastic Service Pure Quality True Proffesionals Highly Recomended
15/01/13
Thank you very much and it's great to see you will be recommending us.
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
A Simple, Quick and Easy Transaction, and Great Prices too. Will use again for sure. Thanks guys
15/01/13
And a big thank you for booking with us :-)
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
Very fast, easy and efficient.
15/01/13
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
Excellent service, quick and efficent. Thank you
15/01/13
I thought I was late submitting my order, I wasn't, it still arrived next day. Brilliant service.
15/01/13
Thank you.
cheapest around and no problems
15/01/13
No comment left by this customer.
15/01/13
The goods artrived in good condition and early the next day. Customer was very pleased with the delivery. Wil be using again.
15/01/13
Poor
15/01/13
Our Response: Why?
i used to hate arranging couriers, very glad to have a monkey doing it for me now.
15/01/13
:-)
Item is still in transit
15/01/13
Pick and and delivery of parcel very swift. Very easy process, thank you!
15/01/13
excellent service would use again
15/01/13
No comment left by this customer.
15/01/13
good service and value for money.
15/01/13
No comment left by this customer.
15/01/13
Very efficient service. Parcel; collected on arranged date and delivered next working day with no problems
15/01/13
week after ordering collection and delivery Im still waiting on my parcel !!!!!!
15/01/13
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
The item was broken on delivery. The service is only as good as the job it does.
15/01/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
we can't phone you guys to discuss and you didn't collect on time
15/01/13
Our Response: We have a dedicated online support team so if you need to raise an issue with us then please do so.
No comment left by this customer.
15/01/13
Pick up perfect then down hill, to long to deliver then you accused me of not paying for the correct wieght! I wont use you again. R Smart.
15/01/13
Easy to process online and the most competitive with compromise of service! 5star
15/01/13
Thanks very much.
Good reliable service thankyou
15/01/13
No comment left by this customer.
15/01/13
OK
15/01/13
the instant quote service seems to bring back quotes not relevant to the enquiry?
15/01/13
This is connected to the City Link service in one of the postcodes you entered not being available at that time.
It's not been delivered!!!!
15/01/13
Great service, thank you very much.
15/01/13
No comment left by this customer.
15/01/13
Picked up Monday delivered Friday just as promised I can't fault that excellent
15/01/13
Thank you very much.
Great service and price, easy to use.
15/01/13
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