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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,891 reviews.
No comment left by this customer.
28/11/12
always a good service
28/11/12
late collection, late delivery to wrong address. 24hr service took 6days avoid parcelforce
28/11/12
No comment left by this customer.
28/11/12
Your service is very 'hit and miss'. You do what is required sometimes, then get it horrible wrong on other occasions.
28/11/12
would be good to have tighter pick up timesframes
28/11/12
I would have preferred a more narrow/precise time slot for the collection of my parcel
28/11/12
no comment
28/11/12
no comment
28/11/12
no comment
28/11/12
no comment
28/11/12
Slightly overpriced this time by £2.00. Thought i would check with parcel 2 go afterwards found £2.00 cheaper.
28/11/12
excellent service, got from manchester to canada in three days and was delivered on a sunday too, would defo use again. thank you
28/11/12
Excellent service picked up on time and delivered very quickly, a commendable service which I would certainly use again. THANK Y
28/11/12
no comment
28/11/12
no comment
28/11/12
good job
28/11/12
Good service, however I have not been able to track the progress of my parcel, know it has arrived at its destination the recipient told me
28/11/12
No comment left by this customer.
28/11/12
Every parcel that I send however well it is packed arrives with broken pieces - 1/6th of the box was broken last posting. very frustrating
28/11/12
Swift easy service at a good price. Well done.
28/11/12
city link have a bad reputation, on this occasion all went incredibly well!
28/11/12
Less use of jargon on the track & trace history. I am quite bright but did not understand quite a few of the comments on the order. Good val
28/11/12
Actually went with your competitor at first, somethingorrather2go!!, and they had let me down. Went with you and 5*. Thanks
28/11/12
Thank's very much for making your first booking with us.
great work - thank you
28/11/12
Absolutely fantastic service! Much simpler and user friendly than setting up individual accounts with the courier companies.
28/11/12
Fantastic news, Thanks very much.
prompt pick ups and excellent service.
28/11/12
No comment left by this customer.
28/11/12
No comment left by this customer.
28/11/12
No comment left by this customer.
28/11/12
reasonable charges & easy to track - easy to use website
28/11/12
Rarcel picked up and delivered on time.
28/11/12
Parcel collected at 2pm.polite courier. Received before 10am next day. Very happy with service and price. Would use again. Thanks!
28/11/12
Excellent service at a great price
28/11/12
Brilliant service! An easy and intuitive system for sending anything anywhere! A+++++
28/11/12
No comment left by this customer.
28/11/12
No comment left by this customer.
28/11/12
The parcel was collected for next day delivery (23/11) - the parcel was lost and after many phone calls it was delivered today 28/11/12
28/11/12
No comment left by this customer.
28/11/12
No comment left by this customer.
28/11/12
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