We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,589 reviews.
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
couldnt fault it , better than that parcel2go nonsense cheaper and more couriers available
22/01/13
That's music to our ears!!
Three failed collections when I was at home.
22/01/13
Very good and fast really happy :-)
22/01/13
Fantastic news :-)
Pick up and delivery were fine. However, it was difficult to meet your requirement for receiver's mobile phone no.
22/01/13
No comment left by this customer.
22/01/13
parcel collected and delivered as specified, good communication, however Part of the item was damaged when it arrived
22/01/13
No comment left by this customer.
22/01/13
Fast reliable service
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Excellent service by Nightfreight - pickup from Wakefield in the afternoon and delivery to Hampshire next day!
22/01/13
Brilliant news!!
Great service, nothing to ad
22/01/13
No comment left by this customer.
22/01/13
Easy to deal with.
22/01/13
Make it clearer that the customer has to print out their own delivery label. I didn't have a printer so it was a problem
22/01/13
We do explain this and even have printer symbols on the quote page and information regarding this!!
Excellent service
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Parcel collected and delivered as promised. Excellent service
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
picked up 1st thing in the morning, cheched tracker the following day and found that it was delivered before 09:30am, excellent service
22/01/13
customer did specify that the item had not faired well during transit.
22/01/13
good parcel company would use again thanx
22/01/13
No comment left by this customer.
22/01/13
PARCELS WERE PICKED UP AND DELIVERED ON TIME BY FRIENDLY HELPFUL PEOPLE. THANKS
22/01/13
Reliable service. Sensible price.
22/01/13
cant fault collection done for me,only thing isall connections is made via email and some times not sure if problem has reached correct pers
22/01/13
Happy with the service, although it would be nice to have a 'window' when to expect collection (even on the cheaper services)
22/01/13
No comment left by this customer.
22/01/13
Superb price and service as always!
22/01/13
No comment left by this customer.
22/01/13
excellent service
22/01/13
No comment left by this customer.
22/01/13
Very fast service and not expensive
22/01/13
No comment left by this customer.
22/01/13
very poor lost parcel again about the sixth time
22/01/13
Our Response: On behalf of the courier concerned I am sorry to read the item has been lost in their network. Please contact our support team who will help you start a claim.
parcel got to brazil in good time, but was emailed that there was a problem as import tax was not paid, but it was a used football kit
22/01/13
Sorry to read that but our International orders are sent duties unpaid meaning that any amount considered necessary by the local customs office has to be paid by the receiver in order to get the item released.
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