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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
Vey good service. Fair pricing. Nice and polite driver. Many thanks. A+++++
23/11/12
No comment left by this customer.
23/11/12
on time no problems and the best price, always use parcel monkey.
23/11/12
No comment left by this customer.
23/11/12
Good collection as arranged again. Thanks.
23/11/12
No comment left by this customer.
23/11/12
If I'm organising a pick up from someone else, why do you email me the labels to go on the package and not them? I had to email them on? :(
23/11/12
You get the labels because you are our customer. They can always register their own account.
No comment left by this customer.
23/11/12
Perhaps give an am or pm time for collection of parcel
23/11/12
No comment left by this customer.
23/11/12
No comment left by this customer.
23/11/12
Parcel not collected on date specified & still awaiting collection of the parcel now
23/11/12
Service is V.good,but if there is time limit for pick up such as morning am or afternoon pm pick up would be even beter .just a suggestion
23/11/12
No comment left by this customer.
23/11/12
Easy to use service, very efficient with excellent tracking facilities
23/11/12
Pricing very good. Easy to use. Will most definately use again when needed! 5Star!
23/11/12
All was fine, thank you.
23/11/12
1st class as always
23/11/12
The delivery service was up to expectation. But the package aquired a small mouse via the handling holes in the packaging, during transit.
23/11/12
No comment left by this customer.
23/11/12
Excellent service parcel collected and delivered exactly as promised. Couldn't have done any better.
23/11/12
First time I've used Parcel Monkey and I must say they do what it says on the tin, I'll use them again for sure.
23/11/12
No comment left by this customer.
23/11/12
No comment left by this customer.
23/11/12
easy site, great price, no fuss
23/11/12
No comment left by this customer.
23/11/12
Excellent service - fast, efficient, reliable, economic - highly recommended - will definately use again. Thank You
23/11/12
Thank you and it's great to see you will be recommending us.
Impressed by how quickly my parcel arrived in Australia. Will certainly use Parcel Monkey again.
23/11/12
Thanks very much for booking our own International service. We are so pleased to see how impressed you were by it.
no comment
23/11/12
Paid good money to have my parcel collected on a Friday but it was collected on a Monday. Poor service.
22/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
I recently had an item to be picked up, the driver was very rude and drove off without collecting,he was rude to other females too, not good
22/11/12
Our Response: I am very sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak to them about this and once again sorry.
1 parcel was picked up a day later than advised - hence the Good rather thasn Very Good rating
22/11/12
Still not collected my parcel after 2 days. Courier have informed me that its not their problem.
22/11/12
parcel was delivery albeit a day late
22/11/12
no comment
22/11/12
Late collection, tracking number didn't work. I still don't know if the parcel has been relieved. Doubt I will use you again.
22/11/12
Great service as usual
22/11/12
no comment
22/11/12
no comment
22/11/12
Prompt collection and delivery all round excellent service.
22/11/12
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