We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,589 reviews.
Keep up the good work
17/01/13
Delivery was 1 day late, but all in all satisfied
17/01/13
Thank you very much.
No comment left by this customer.
17/01/13
all delivered as per requirements and on time.
17/01/13
Ordering the transaction couldn't be easier, Collection and delivery couldn't have been have been better. Thankyou.
17/01/13
great courier service
17/01/13
great. fast and easy
17/01/13
great service and a
17/01/13
Parcel Was lost for 3 days
17/01/13
Our Response: Sorry to read the item was misplaced within the couriers network.
collection time window is too long, a text to estimate collection time would be preferable
17/01/13
Our Response: We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
where is my package ?
17/01/13
Phoned up first day picked up second day delivered third day Scotland ppp
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
very very best service
17/01/13
Very good service. No Hassle at all and very reliable. Would def use Parcel Monkey again and recommend to others.
17/01/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
17/01/13
Good service
17/01/13
carrier did not come on day indicated
17/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Punctual, on time.
17/01/13
Thank you for your service.
17/01/13
And thank you so much for booking with us.
No comment left by this customer.
17/01/13
Delivery first time the courier, I am told, tried to deliver after 7.00pm, no doubt held up somewhere. Delivered the following day so thanks
17/01/13
Good service at reasonable cost No complaints
17/01/13
5 stars
17/01/13
very satisfied
17/01/13
excellent service came when advised, although package stated fragile driver was a bit heavy handed luckily item arrived fine
17/01/13
Would be really useful to get ETA for courier pickup if poss! Even am / pm indication.
17/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Everything went very well. Prompt pick up, prompt delivery. Thanks
17/01/13
Pickup was very fast. Parcel was delivered in 9 days, in good condition. Only shame was that online tracking was never updated.
17/01/13
It's great to see you are so pleased with our own International service and sorry about the tracking issue :-)
Very pleased with service. I used to use parcels2go but they let me down twice!
17/01/13
Thank you very much and welcome aboard!!
Service is always as promisecd
17/01/13
Thanks clear concise information punctual collection.
17/01/13
Good
17/01/13
Fantastic service as always thank you
17/01/13
No comment left by this customer.
17/01/13
Excellent service and prompt delivery. Recommended
17/01/13
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