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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
great thanks
26/11/12
Excellent service, arrived on time. Well done, expect new booking soon.
26/11/12
Fantastic news!!
No comment left by this customer.
26/11/12
very good service will use again
26/11/12
As usual great, no hassle service
26/11/12
worked well, no problems
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
al;ways a good service
26/11/12
The parcel didn't arrive the next day but arrived satisfactorily thanks.
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
Parcel Monkey service was effective, hopefully parcelforce will not fail!
26/11/12
Easy, reasonably priced and helpful.
26/11/12
Great service. Absolutely brilliant, would use again
26/11/12
No comment left by this customer.
26/11/12
Fantastic service, Fast collection, fast delivery, very easy to use website. No improvement needed in my opinion
26/11/12
Very quick, excellent service, great value for money. Saved me a 4 hour round trip to collect a toolbox that I left at a customer's house!
26/11/12
Thanks very much and it's great to see how we helped you out.
you said the receiver had "moved away" when you really should of said they were "out". Other than that it was fine.
26/11/12
No comment left by this customer.
26/11/12
No comment left by this customer.
26/11/12
Excellent service, easy online & will use again
26/11/12
nightfreight do not provide tracking and do not always deliver the day after collection.
26/11/12
Our Response: Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Great service again guys!
26/11/12
No comment left by this customer.
26/11/12
Good service in general, many thanks
26/11/12
2days late in pick up and therefore delivery day was late . No notification on why it was late and I had to phone to enquire.
26/11/12
The system works. Thank you for providing a good service.
26/11/12
no problems
26/11/12
More specific collection time window would be good
26/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
great
26/11/12
the parcel was returned because driver did not have label,I find it impossible to contact you please call 07795480299
26/11/12
Our Response: We can be contacted via the support link once you have logged in. Our dedicated online support team will respond very quickly to your message / question.
Poor tracking information and slow transit time.
26/11/12
Thank you very much.. Accurate,time efficient and speedy delivery to EU destination.. We'll definitely use your services again..
26/11/12
Fantastic news, Thanks very much.
Always an excellent service
26/11/12
Did not pickup parcel as planned.. Not happy customer
26/11/12
the parcels are not being collected by Courier, please ring me to discuss, thanks Bob 07860622065
26/11/12
Amazing as always!! And at awesome price too!!
25/11/12
Worked like a dream
25/11/12
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