We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,589 reviews.
great service again
20/01/13
All good as normal. All parcels arrived at correct places.
20/01/13
Prices could be better. Always compare with parcel2go
20/01/13
great service
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
It all seems to have arrived so thank you!
20/01/13
Nothing to add a very easy to use and professional service
20/01/13
Prompt and friendly driver. Would liki smaller time scale ie morning or afternoon.
20/01/13
very good ,i will use you for all my parcels from my website ..thanks steve
20/01/13
Thank's very much Steve.
Courier didn't knock the door, despite taking the day off work to wait for collection. Poor effort
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
Disappointed that Nightfreight didn't collect on a Monday, but they delivered as promised
20/01/13
Great service as usual - prompt collection & friendly drivers
20/01/13
First time we have used a courier service and it worked perfectly...thank you.
20/01/13
Thank's very much for making your first booking with us.
Everything went perfectly thank you
20/01/13
No comment left by this customer.
20/01/13
On time collection and delivery. Great tracking on website - great website full stop.
20/01/13
Excellent Service Again A++++++++++++++
20/01/13
excellent recieved 35kg item next working day and very good price, ill def use again
20/01/13
Fantastic news, Thanks very much.
No comment left by this customer.
20/01/13
All orders before christmas were messed up by Courier mainly due to failed collections causing a lot of inconvenience
20/01/13
Our Response: And how did this one go please??
collected parcel when they said they would very good service
20/01/13
Excellent service, promp collection & delivery, will use again
20/01/13
Excellent service!
20/01/13
Excellent service, collected at 3.10pm and delivered at 11.15am on next day delivery
20/01/13
Noone came to pick parcel..and I had no way of contacting u as theres not any on ur website..I need my money back as I had to use some1 else
20/01/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
20/01/13
I'm very happy with the service, parcel was delivered fast and it didn't cost a lot
20/01/13
Can't fault the service
19/01/13
Thank you very much.
Nothing to say. First time user, great service, easy to use.
19/01/13
Thank's very much for making your first booking with us.
Collected by friendly and helpful driver......delivered to my family in Netherlands as promised!
19/01/13
Great service as always :-)
19/01/13
Everything went well this time
19/01/13
The recipient has no knowledge of receiving the parcel and I have no means of tracking it!!!
19/01/13
Our Response: Please contact our online support team who will investigate further for you with the help of the courier concerned.
good service. picked up on day you said you would, i could have done with a narrower time slot, morning or afternoon would be a huge improve
19/01/13
Tracking ws not available until just before the parcel was delivered, but otherwise very good service.
19/01/13
Faultless service on price and on time will use again
19/01/13
No comment left by this customer.
19/01/13
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