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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
No comment left by this customer.
25/11/12
Great service as always.
25/11/12
took 3 days to get there,, it was ment to be next day
25/11/12
No comment left by this customer.
25/11/12
#Great service, thank you
25/11/12
Brilliant, hassle free service.
25/11/12
No comment left by this customer.
25/11/12
could not fault the service top class
25/11/12
hi parce monkey were very good in collecting my order and the driver was very helpfull when taking and putting my t.v in the van. thank you.
25/11/12
Everything happened as you said it would. Will happily use Parcel Monkey again, when necessary. Thanks Parcel Monkey a good job well done.
25/11/12
Cheers.
emails re progress very good
25/11/12
My latest experience of your service was very good - prompt collection and very pleasant driver
25/11/12
No comment left by this customer.
25/11/12
We have only scored you satisfactory as we were unable to Track shipment and had to rely on phone calls to France for confirmation of receip
25/11/12
The new cheaper delivery is working out really well for me and has brought my costs down quite a bit. Thanks Ruth
25/11/12
Cheers Ruth and it's great to see you are enjoying our exclusive DX service.
excellent service, thank you.
25/11/12
very good
25/11/12
Good service on this occasion but not always.
25/11/12
No comment left by this customer.
25/11/12
Great as always Thank you
25/11/12
Excellent service as usual, from Grimsby to Singapore in 3 days can't beat that, pick up driver very helpful, many thanks, will be back
25/11/12
Thanks very much for booking our new International service and we are so pleased you liked it :-)
great service as usual,thanks..
25/11/12
Perfect! So easy & great value.
25/11/12
Picked up and delivered on time
25/11/12
No comment left by this customer.
25/11/12
Very easy to arrange, cheap too. Will definitely be using again in the future!
25/11/12
That's what we like to hear :-)
No comment left by this customer.
25/11/12
Just slow at getting back to me about how to solve a problem but my package got there on time thank u
25/11/12
You were a day late to collect and instead of Friday it was Monday afternoon before delivery but there was no damage so I suppose I'm grate
25/11/12
5 stars
25/11/12
5 stars
25/11/12
Pleased with service, thanks
24/11/12
Turn up to collect the parcel.
24/11/12
Delivered extra parcel which I did not send and still have not arranged pick up of wrongly delivered item from my mothers house
24/11/12
Our Response: We are not the courier company. If they left a parcel at your Mothers house then please contact them directly to arrange a collection.
Thanks, I had no hassles. Great service
24/11/12
5 stars
24/11/12
why cant the person who is having the parcel collected have a delivery label not the recipient. ie I wanted it collected from someone else.
24/11/12
This is because you are our customer so labels are sent to you. They can always open an account and book directly.
Excellent...as always...
24/11/12
Service great. Tried various means of moving a modern kayak south, with difficulty. They are VERY robust, so excessive packaging not needed.
24/11/12
very happy, have used you a few times now, no problems
24/11/12
Thank you for your recent bookings.
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