We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
No comment left by this customer.
30/01/13
Thank you guys, you were perfect!
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Excellent in every way.
30/01/13
Everything as agreed and delivered in good condition.
30/01/13
Thank you very much.
No comment left by this customer.
30/01/13
The only thing I would like is a more precise estimated collection time, but otherwise it's a faultless service.
30/01/13
Great service, I will certainly recommend you.
30/01/13
Thank you and it's great to see you will be recommending us.
very good thanks
30/01/13
Would like labels sent in PDF as an option so that they can be forwarded to customers more easily
30/01/13
No comment left by this customer.
30/01/13
CityLink let us down with the initial Thursday collection, had to re-arrange for Monday.
30/01/13
Pick up on time and delivery too. Perfect.
30/01/13
sooper doooper..!
30/01/13
Good communication, on-time affordable collection & delivery.
30/01/13
Very satisfying service as usual!Driver ticked package as 'missed collection' by mistake,but it was promptly dealt with & everything was ok!
30/01/13
Very good job
30/01/13
No comment left by this customer.
30/01/13
Excellent service, prompt and a pleasure to deal with.
30/01/13
Excellent service quick and easy
30/01/13
parcel got collected inspite of the snow. Delivered to my door later than expected but probable due to traffic jam caused by snow.
30/01/13
Thank you very much for your understanding during the recent bad weather.
APPALLING SERVICE, PARCEL IN SYSTEM FOR 12 DAYS GOING NOWHERE - I AM SURE IT IS LOST!!!
30/01/13
Our Response: Your item isn't lost as it was delivered on 10.01.13 at 12:37 and signed for by "Makris"
I PAID FOR NEXT DAY DELIVERY, 12 DAYS LATER STILL NOT DELIVERED AND APPARENTLY NOW ON WAY BACK TO ME
30/01/13
really pleased everything went smoothly great communication and ideal to have both tracking numbers.
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Doing an international shipment was a shamble, try copying another couriers, Note: way to many obstacles
30/01/13
Our Response: Thousands of happy International customers each week would disagree with your view but thanks anyway.
Very happy with service - no problems - everybody happy!
30/01/13
No comment left by this customer.
30/01/13
took a chance with you and it paid off.... fantastic service. thanks.
30/01/13
great service, collection and delivery was during the snow period and item was still collected when said and delivered 100%
30/01/13
The collection was a day late, but the country did have adverse weather conditions, no complaints
30/01/13
Thanks for your understanding in the recent bad weather.
No comment left by this customer.
30/01/13
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30/01/13
Courier didn't turn up and blamed me. Reschedule wasn't easy to find.
30/01/13
No comment left by this customer.
30/01/13
Excellent and simple service as always!
30/01/13
Easy to arrange collection and delivery
30/01/13
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