We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
It looks like the item has been dropped as both the feet have been freshly broken!
06/02/13
No comment left by this customer.
06/02/13
My stuff was collected 2 days after that it's supposed to be...
06/02/13
The PM bit was OK, but the Nightfreight bit a disaster; not collected on the day, not delivered to schedule - in fact STILL not delivered.
06/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
It was fine.
06/02/13
Some indication of parcel collection time would have been useful, but overall very happy with the service and will use again. Many thanks!
06/02/13
No comment left by this customer.
06/02/13
The service was very easy to use, the printable forms for the parcel very helpful. Service did exactly what is says on the tin!
06/02/13
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
Very good service. Very glad to have found your service, Will be using you from now on.
06/02/13
Thank's very much for making your first booking with us and it's great to see you will be coming back again soon.
No comment left by this customer.
06/02/13
Excellent service as always will continue to use
06/02/13
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
Great service, excellent value.
06/02/13
Thank you very much.
No comment left by this customer.
06/02/13
Easy to organise, picked up parcel next day and delivered following day. no hassles, good service which could all be tracked online
06/02/13
No comment left by this customer.
06/02/13
the broke my delivery
06/02/13
Quick service , easy to use, but did need phone contact for reassurance , couldn't do this causing me to cross my fingers relating to size
06/02/13
label link you sent & contact number for citylnk wouldnt work plus reference number citylink didnt match and u
06/02/13
No comment left by this customer.
06/02/13
do not accept paypal
06/02/13
Our Response: PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
06/02/13
great service
06/02/13
No comment left by this customer.
06/02/13
THE BEST PRICE FOR THE SIZE OF PARCEL AND FAST TO THANKS
05/02/13
No comment left by this customer.
05/02/13
Using a timed delivery company would make the service better
05/02/13
You did exactly what you said you would & that's all I wanted, so I thank you for making it so simple.
05/02/13
Great Service, Keep up the good work, Thanks
05/02/13
again great service, was a little longer this time, but i was in no doubt it would turn up in time, thank you again for a great service :)
05/02/13
No comment left by this customer.
05/02/13
too expensive now. prices seem to have shot up over last 6 months
05/02/13
Our Response: Sorry you think that but our costs with this carrier have not changed since March 2012.
I was very pleased with your service, only hint is that I would like the labels to be printed out and stuck on parcel when driver picks up.
05/02/13
Very efficient service
05/02/13
good service
05/02/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
