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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
Very polite driver and a smooth transaction
13/12/12
Thank you very much.
No comment left by this customer.
13/12/12
Easy booking, picked up and delivered perfect
13/12/12
Wonderful service - good pricing and the parcel safely arrived in Uganda very quickly. Fully met promises!
13/12/12
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
13/12/12
I would use you more if it wasnt so restrictive with size in the booking. I arrange for courier to collect and bring to me
13/12/12
No comment left by this customer.
13/12/12
A no hassle parcel delivery and collection service at a reasonable price. Always an exc. service. .
13/12/12
exceptional service very happy customer
13/12/12
very easy to book and was collected with no problems
13/12/12
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
THE PARCEL WAS COLLECTED ON THE MORNING OF THE DAY REQUESTED & DELIVERED THE NEXT MORNING, AN EXCELLENT SERVICE, WILL RECOMMEND TO OTHERS
13/12/12
Thank you and it's great to see you will be recommending us.
we was unable to track our parcel
13/12/12
Our Response: Why? The tracking is working fine for this order.
Delivered at specified time so thanks.
13/12/12
I paid for a delivery before 12pm but it did not arrive until gone half two when I was out and was left with a neighbour. I
13/12/12
Please accept our apologies for this and rest assured a refund will be made.
I could not believe the speed of my parcel ,was picked up on the south coast at 3.30 Monday on my door step Tuesday 9.30. west lanc 5 STAR
13/12/12
No comment left by this customer.
13/12/12
v good will not hesitate in using you again
13/12/12
No comment left by this customer.
13/12/12
Simple yet excellent service. Now I've discovered it, it's the one for me :)
13/12/12
Fantastic news!!
Great service, picked up and delivered on specified dates
13/12/12
We ordered & paid for next day delivery. Speak to us if you want more details
13/12/12
No comment left by this customer.
13/12/12
Didn't know how many customs forms to put on parcel, usually it's 4 but assumed only one was needed ?
13/12/12
No comment left by this customer.
13/12/12
Narrowing the collection down to AM or PM at least would be a big improvement. Tracking could be a bit better. Prices great, paperwork gd
13/12/12
No comment left by this customer.
13/12/12
Excellent comms and pricing! Well done!
13/12/12
No problems as far as I know. Recipient isn't opening untill Xmas day, so will know then!
13/12/12
multiparcel delivery arrived different days, next day delivery arrived after 2 days. Difficulty in providing track number for 3rd party
13/12/12
I thought a packaging bag was included in the service I chose and was disappointed it was not. Overall good service and safe delivery.
13/12/12
I am sorry but your thought wrong.
No comment left by this customer.
13/12/12
No comment left by this customer.
13/12/12
a week later and still waiting for Courier to collect the parcel!!!!
13/12/12
A1 service very quick all good thanks
13/12/12
Great tracking, fast pickup, thanks
13/12/12
The service was great, we met lovely and friendly curie. Thanks alot
13/12/12
Booked next day, sent email verifying next day picked up three days later, van was full tnt knew, noone told me. BAD communication, no more.
13/12/12
No comment left by this customer.
13/12/12
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