We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Parcel Monkey itself was faultless, but CityLink let you down. They failed to attempt a collection, and lied that there was no-one here.
30/01/13
Very happy with service, wiill definitely use your services again.
30/01/13
No comment left by this customer.
30/01/13
Now, you're the best for me, the price and the services was amazing,I'm sure my next shipping it will be with Parcel monky.Thank you so much
30/01/13
It's great to see you are so pleased with our website / own International service :-)
No comment left by this customer.
30/01/13
Setting up account took ages. Collected 2.30pm Bristol, arrived Norwich 8.30am next day! Excellent Thankyou..will use again.
30/01/13
Prompt pickup, friendly driver, delivered safely. Happy customer
30/01/13
Great service. Simple and quick to book.
30/01/13
I'm afraid I would not risk using these monkey's again as I waited for two whole days for the collection. No explanation, not good!!!!!!!!!!
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Not yet collected!!!!
30/01/13
IT SAID FRID DEL AND IT DIDN'T COME TILL MON AFTER HAVING TO STOP IN ALL DAY FRID THIS WAS MY ONLY COMPALINT
30/01/13
Thanks for your job, will be more great if customers may plan time!
30/01/13
Very good came and collected as scheduled and delivered as promised, will definitely use again!!
30/01/13
No comment left by this customer.
30/01/13
the wors service i have ever nown two weeks for parcel to get ther
30/01/13
Was collected later than expected but was delivered promptly. Thanks
30/01/13
make it possible to select prefered time of pick up (in blocks of e.g. 4 hrs)
30/01/13
No comment left by this customer.
30/01/13
excellent service at a great price and easy to use tracking system
30/01/13
very happy with the price and the service provided -- catherine colvin
30/01/13
Cheers Catherine :-)
Very good thank you!
30/01/13
No comment to be made
30/01/13
we were very happy with the service and will use you again
30/01/13
Parcel collected a day late
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Great service, thanks!
30/01/13
vgvfm - low cost carriage for heavy item- vg web site !!
30/01/13
No comment left by this customer.
30/01/13
Thank you guys, you were perfect!
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Excellent in every way.
30/01/13
Everything as agreed and delivered in good condition.
30/01/13
Thank you very much.
No comment left by this customer.
30/01/13
The only thing I would like is a more precise estimated collection time, but otherwise it's a faultless service.
30/01/13
Great service, I will certainly recommend you.
30/01/13
Thank you and it's great to see you will be recommending us.
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