We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,592 reviews.
Spot on
09/02/13
Excellent. Will use again. A+++++
09/02/13
no comment
09/02/13
Quicker confirmation for collection and label, 2hrs to receive.
09/02/13
Brill service - top marks
09/02/13
no comment
09/02/13
No comment left by this customer.
09/02/13
No comment left by this customer.
09/02/13
excellent ,your driver went the extra mile to help out ,,,he was brilliant ,,,,thank you
09/02/13
No comment left by this customer.
09/02/13
Very good value service. Highly recommended
09/02/13
hi the parcel has still not been delivered by Courier and i can not get in touch with them as it is the weekend , please help
09/02/13
Our Response: Please contact our online support team who will investigate further for you with the help of the courier concerned.
The service was easy to book, the parcel was collected when expected and delivered ontime all at a very reasonable price
09/02/13
great communication,value for money and prompt service.thank you very much.
09/02/13
No comment left by this customer.
09/02/13
no comment
09/02/13
no comment
09/02/13
top dollar 5 star servies
09/02/13
Thank you very much.
no comment
09/02/13
Very quick delivery, better price than anywhere else. Nice job guys!!
09/02/13
It's great to see you are so pleased with our own International service :-)
Excellent service and great value for money. Would use service again definately.
09/02/13
Fantastic news, Thanks very much.
extremly pleased with the service would recommend and use again thank you
09/02/13
Thank you and it's great to see you will be recommending us.
no comment
09/02/13
no comment
09/02/13
Brilliant service , easy and cheap . Will use again :-)
09/02/13
Pick up on due date. Quick, safe delivery. What more could one ask?
09/02/13
Excellent sercice. Easy to use and reliable.
09/02/13
Was told in email I would receive parcel label but never received one; didn't include one in end. Did it arrive at destination? Who knows.
09/02/13
Not for our DX service you don't as the driver brings both the bag and the label :-)
Much cheaper and more convenient than the post office could offer. Thanks
09/02/13
picked up and delivered when said great service would use again
09/02/13
Yep, no problems. Booking easy- parcel safely picked up & delivered A+
09/02/13
parcel was not picked up on the date they said no phone call to say they wasnt coming
09/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Price was reasonable, instructions were clear and parcel was collected promptly
09/02/13
fast reliable service
09/02/13
Can't really complain does exactly what it says on the tin. Quick cheap easy
09/02/13
very happy with the service except night freight were supposed to pick up on the monday but didnt get the sheet till mon night so ended up c
09/02/13
Sorry about the delay in collection and we will look into this for you.
Parcel was not picked up on the day stated!-very poor, no customer service what so ever....
09/02/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Professional service !!!!
09/02/13
The website is very easy to use and tracking of the parcel was equally good. Delivery information was easily available.
09/02/13
the second transaction went a lot better than the first
09/02/13
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