We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
Picked up and dropped off as promised - easy and efficient service
03/02/13
Excellent service the only negative comment was that my telephone contact details were put on the details for person it was being sent to
03/02/13
great!
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
Excellent service, very pleased
03/02/13
Got mail to say parcel being picked up on tues but actually got picked up a day late. DX service.
03/02/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
03/02/13
Belting!
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
Parcel was damaged!!
03/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
03/02/13
Thought the service was excellent. Will def use this service again and advise others to o so . Shirley M.
03/02/13
Thank you and it's great to see you will be recommending us Shirley.
I can't think how your service could be improved. Easy to order, worked like clockwork and such good value. Thank you
03/02/13
WEll done . Thanks .
03/02/13
Excellent, parcel picked up from Kent Tuesday, Wednesday arrived in Cornwall safe and sound. So impressed.
03/02/13
Great service arrived really quickly. 1/2 the price of mailboxes etc.
03/02/13
Parcel was not collected on day of collection and I didn't receive a call to let me know there was a delay. 1st time using service.
03/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
no comment
03/02/13
Excellent as always
03/02/13
no comment
03/02/13
Excellent!!
03/02/13
no comment
03/02/13
Perfect transaction, cheap and relin
03/02/13
No issues, great craich with the driver. Would've used you for other stuff but the enforced insurance makes others cheaper.
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
very good
03/02/13
sorry, I clicked the wrong space! I wanted to say very good of course :)
03/02/13
Our Response: LOL and no problem ;-)
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
Would help if you could give am or pm collection.
03/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
03/02/13
Great service.
03/02/13
We didnt realise we could pay extra and have the next day delivery
03/02/13
A perfect delivery! All as requested I can't ask for more & praise to for CityLink
03/02/13
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