We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
No comment left by this customer.
03/02/13
Belting!
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
Parcel was damaged!!
03/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
03/02/13
Thought the service was excellent. Will def use this service again and advise others to o so . Shirley M.
03/02/13
Thank you and it's great to see you will be recommending us Shirley.
I can't think how your service could be improved. Easy to order, worked like clockwork and such good value. Thank you
03/02/13
WEll done . Thanks .
03/02/13
Excellent, parcel picked up from Kent Tuesday, Wednesday arrived in Cornwall safe and sound. So impressed.
03/02/13
Great service arrived really quickly. 1/2 the price of mailboxes etc.
03/02/13
Parcel was not collected on day of collection and I didn't receive a call to let me know there was a delay. 1st time using service.
03/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
no comment
03/02/13
Excellent as always
03/02/13
no comment
03/02/13
Excellent!!
03/02/13
no comment
03/02/13
Perfect transaction, cheap and relin
03/02/13
No issues, great craich with the driver. Would've used you for other stuff but the enforced insurance makes others cheaper.
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
very good
03/02/13
sorry, I clicked the wrong space! I wanted to say very good of course :)
03/02/13
Our Response: LOL and no problem ;-)
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
Would help if you could give am or pm collection.
03/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
03/02/13
Great service.
03/02/13
We didnt realise we could pay extra and have the next day delivery
03/02/13
A perfect delivery! All as requested I can't ask for more & praise to for CityLink
03/02/13
good service,well done
03/02/13
No comment left by this customer.
03/02/13
Very good thank you
03/02/13
great service
03/02/13
Brilliant service all round
03/02/13
Collected and delivered as arranged, I will use your services again. Many thanks
03/02/13
Collected on time and delivered the next day. Thanks.
03/02/13
it's good but you never know when the driver collects, it would be nice to know if that's morning or afternoon for es. regards
03/02/13
great prices great service
03/02/13
No comment left by this customer.
03/02/13
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