We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,592 reviews.
No comment left by this customer.
04/02/13
excellent service
04/02/13
Easy booking! Great price! Thanks!
04/02/13
Excellent service, great price. Will use again
04/02/13
No comment left by this customer.
04/02/13
Waited in ALL DAY till 7pm No call, No note through door, NO GOOD. I WANTED DELIVERY ON TUESDAY. PAID £10 FOR NEXT DAY DELIVERY YOU OWE ME
04/02/13
Our Response: The service you booked is not a next day service.
failed collection but got there in the end
04/02/13
Bang on... super service!!!!
04/02/13
Great, fast efficient service as always.
04/02/13
Good service, no hassel & good value, thank you.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
The item was Badley damaged in transit
04/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Your price was good, service fast, and progress comms excellent. Keep it up.
04/02/13
you are trust werthy on time cheep never have i ust such a good delivery sevice, i have recomended you to all my custemers
04/02/13
Thank you and it's great to see you will have been recommending us.
Absolutely awful company I will never use you again
04/02/13
Our Response: Sorry you feel that way.
Very very happy yet again keep up the good work Quattro autocare4x4
04/02/13
We will always try our very best.
Excellent alround service from start to finish thanks
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
Excellent service all round - very competitive pricing, swift collection & very prompt delivery to the Netherlands - would recommend.
04/02/13
Thank you and it's great to see you will be recommending us.
excellent service
04/02/13
The service this time around was very swift. My consignments were picked up on time and delivered without any delay. Keep the good work onuy
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
Great service, easy to use, competitive pricing and speedy international delivery. Well done!
04/02/13
It's great to see you are so pleased with our own International service :-)
all good but if you can take out requirement of printed label that will make life easier for those who dont printers.thanks
04/02/13
No comment left by this customer.
04/02/13
Great service, cheap prices. Just what people want
04/02/13
No comment left by this customer.
04/02/13
Fast efficient and great prices.
04/02/13
Our Response: So it should have been 5 stars then........lol
Fantastic... Thanks
04/02/13
No comment left by this customer.
04/02/13
Easy to book, parcel was collected as arranged and delivered as agreed. Top marks from me!
04/02/13
There is no contact number, when someone have a complaint and 2 of my package was deliveried on Monday. Very very very poor service
04/02/13
Our Response: We have a dedicated online support team so if you need to raise an issue with us then please do so.
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
item delivered safely and intact so that is always good
04/02/13
It would be useful to be given a timeframe for when an item will be collected.
04/02/13
No comment left by this customer.
04/02/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
