We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,849 reviews.
courier didn't collect on the arranged day for the first parcel the other two went fine.
29/01/13
Great service
29/01/13
I can't think of anything. Maybe an email to say the parcel has been delivered would be useful, but the recipient called me anyway!
29/01/13
Thanks Parcel Monkey, great service and amazing value as usual. Parcel made it next day despite the snow and ice.
29/01/13
good service
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
This was the first time I've used your service and it worked a treat. I will certainly use you again. Thanks !
29/01/13
Thank's very much for making your first booking with us.
No comment left by this customer.
29/01/13
Excellent as always!
29/01/13
Friendly courier, good service. Good price.
29/01/13
You failed to collect parcel on the specified day because YOU failed to notify the carrier. There can be no excuse for that.
29/01/13
Fast, convenient service. Thank you!
29/01/13
No comment left by this customer.
29/01/13
Got to Spain, no problems happy days
29/01/13
Given the weather, timely collected, tracked and delivered timely. What more can you ask for
29/01/13
No comment left by this customer.
29/01/13
A great service at a a great price
29/01/13
Great service !!!!! Thank you for your time and help !!
29/01/13
service was great, only improvement would be to give more accurate collection slot.
29/01/13
No problems
29/01/13
Top service as always
29/01/13
always an pleasure dealing with this company
29/01/13
good and reliable service
29/01/13
collected on time very impressed
29/01/13
Item arrived late smashed to bits
29/01/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Once again very good service at a great price.
29/01/13
No comment left by this customer.
29/01/13
Great price and an easy to use website. I will defiantly use again.
29/01/13
Your Service is excellent. I had a query and you emailed back to me very quickly, which was great as I wanted to send the parcel ASAP.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Great service Ta
29/01/13
Nice price, excellent service. Could only be bettered if you told us what time (approx) you would be collecting the parcel.
29/01/13
Gr8 service & price,1st time used will use again...last parcel by Post Office was stolen by false signature and they not even investigate
29/01/13
good service
29/01/13
Very good service as usual
29/01/13
Fantastic service as always. We booked at 11pm for a next day collection - amazing!!
29/01/13
Collection not made due to snow but Parcel Monkey should send an email giving update and offering to rebook.Ended up going to depot next day
29/01/13
Our Response: You can re book yourself for a suitable date via your account if the collection is missed.
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