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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
collected on time, delivered on time and very good value - will definitely use again
15/12/12
collected on time, delivered on time and very good value - will definitely use again
15/12/12
No comment left by this customer.
15/12/12
Easy to use service
15/12/12
parcel not picked up x2 occaisions-driver signed as nobody in- lies!no reply to email already sent.i want my money back pls
15/12/12
the parcel was collected 4 days late an as yet hasnt been delivered even though i paid for next day delivery
15/12/12
No comment left by this customer.
15/12/12
Very good!
14/12/12
used interparcel for years, your international prices are unbeatable.
14/12/12
Still not had delivery! No contact
14/12/12
No comment left by this customer.
14/12/12
No comment left by this customer.
14/12/12
perfect
14/12/12
No comment left by this customer.
14/12/12
Excellent service, easy to use. Would recommend and use again.
14/12/12
great stuff
14/12/12
If it were logistically possible, it would help to know both a collection and delivery time slot of morning, afternoon or evening
14/12/12
night freight claimed that your instructions did not arrive until the end of booked pickup day, then failed to pickup following day
14/12/12
IM A BUSINESS SELLER IS THERE ANY EASIER WAY TO BOOK COLLECTIONS OR ANY DISCOUNT THANKS
14/12/12
No comment left by this customer.
14/12/12
am or pm collection times would be a help.
14/12/12
We opted for an delivery using Parcelforce worldwide. Tracking requires sender's instruction due to address issue. No contact from you yet.
14/12/12
parcel arrived on time but in very good conditions
14/12/12
No comment left by this customer.
14/12/12
excellent service many thanks
14/12/12
Always use Parcel Monkey, has not let me down yet!
14/12/12
Failed to turn up on day booked. So lost a days pay. free rebook no good as away and had to drop it off at depot in person with no refund!!!
14/12/12
Very pleased with the service you provided,Excellent,AAAAA.
14/12/12
Good service though drivers cannot expect there to be assistance, particularly when the pallet was booked to exceed what he can lift
14/12/12
efficient service, will use you again
14/12/12
No comment left by this customer.
14/12/12
Leave as is excellent service
14/12/12
First time in using Parcel Monkey i had a missed collection.Rang City Link and it was collected next day and delivered in good time
14/12/12
Our Response: Thank's very much for making your first booking with us.
No comment left by this customer.
14/12/12
Erm.........can't think of anything at the moment. Have used you twice and very pleased with the service so far.
14/12/12
If you can monkey about like that you can't fail. Well done.
14/12/12
No comment left by this customer.
14/12/12
Quick collection as always, thank you!
14/12/12
No comment left by this customer.
14/12/12
We waited in all day Monday for Courier only to find a note thro the door to say they had called Our doorbell was working??
14/12/12
Our Response: Why would they bother to put a card through the door rather than just pick up the item?
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