We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
I am very impressed by the service. And will be using you again.
19/02/13
No comment left by this customer.
19/02/13
value for money. quick delivery. excellent communication. would recommend.
19/02/13
No comment left by this customer.
19/02/13
Was able to track parcel movements, and driver was able to leave with next door neighbour.
19/02/13
The unit arrived damaged
19/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
speedy and timely
19/02/13
No comment left by this customer.
19/02/13
Excellent fast service.
19/02/13
No comment left by this customer.
19/02/13
Service always excellent.
19/02/13
you wont confirm if the parcel was delivered! what was the point?
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
i received two speaker wich was badly damaged, this would be the third time the same driver have delivered goods damaged.
19/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
narrow down the collection time to (round about) 3 hours!!
19/02/13
Really good service. Will use again.
19/02/13
No comment left by this customer.
19/02/13
easy to book and efficient pick up service
19/02/13
No comment left by this customer.
19/02/13
Quick, and cheap. Would use again
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
Excellent. Picked up as stated and delivered promptly to Australia for much less than the PO's 3 month service!!
19/02/13
It's great to see you are so pleased with our own International service :-)
no comment
19/02/13
no comment
19/02/13
stop hassling me for feedback on EVERY collection
19/02/13
Our Response: You don't have to leave a comment if you don't want to.
no comment
19/02/13
no comment
19/02/13
no comment
19/02/13
no comment
19/02/13
packet went missing and still is missing. very disappointed wont be using again
19/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
