We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
cleaner more simplified ordering process
19/02/13
What's not simple about it please?
We always have excellent service with Parcel Monkey and will continue to use them in the future.
19/02/13
No comment left by this customer.
19/02/13
You always provide a quick efficient service for BG Supplies and Systems limited
19/02/13
Thanks very much BGSS Ltd :-)
Collected early. Parcel got there safely. Could only ask for greater range of insured items & payment by paypal!
19/02/13
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No problem everything went smoothly thanks
19/02/13
Your service could be improved by giving time slots when parcels are to be collected (even if it was only am or pm).
19/02/13
You can now book a same day domestic collection up until 11am with our new offering!!
No comment left by this customer.
19/02/13
collected at short notice n and kept me,informed spot on
19/02/13
No comment left by this customer.
19/02/13
Perfect first experience!
19/02/13
Thank's very much for making your first booking with us and welcome aboard :-)
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
Good value, picked up by pleasant drivers, items delivered next day as described thank you will use again
19/02/13
no comment
19/02/13
all was good pick up on the day. and recived it the next day. all in good time. thanks
18/02/13
no comment
18/02/13
no comment
18/02/13
nice doing business
18/02/13
with you too ;-)
excellent
18/02/13
no comment
18/02/13
ABSOLUTELY EXCELLENT SERVICE AND PRICE
18/02/13
On time, easy website, easy payment options,brilliant
18/02/13
No comment left by this customer.
18/02/13
the form was easy to fill in and plenty of delivery choices all in all a first class service
18/02/13
No comment left by this customer.
18/02/13
Your service is working very well, unable to expand on any comments.
18/02/13
No comment left by this customer.
18/02/13
Very Good
18/02/13
The labels should be available for download immediately. I have only received one order confirmation and should have received two?
18/02/13
Our Response: Labels are only sent following conformation from the couriers themselves.
No comment left by this customer.
18/02/13
Great service and arrived very quickly, no negative feedback, all good, well done!
18/02/13
absolutely brilliant!!!!!!!!!!!................................................Thank you!!!!!!
18/02/13
Thank you very much :-)
Said no printer required but then needed to print address label - other than that - perfect service
18/02/13
courier did not collect until late afternoon
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Great service, thank you :)
18/02/13
No comment left by this customer.
18/02/13
more often than not the only uk option is "Courier" & they let you down constantly ! waited in all day again & suprise suprise no show !
18/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
