We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
13/02/13
Found the entire process very smooth and will definately use again !
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
Brilliant service parcel arrived very quickly would recommend and use again
13/02/13
Brilliant fast pick up service fast delivery all the times I've used you you are second to none I will always use you thanks again
13/02/13
Thanks
13/02/13
No comment left by this customer.
13/02/13
Always perfect that's why we come back time and time again
13/02/13
I waited in all day for you to collect and paid for a next day delivery. Driver didn't collect til day after but got there eventually thanks
13/02/13
No comment left by this customer.
13/02/13
Perfect again thanks
13/02/13
picked up parcel on day requested havent yet had confirmation of receipt though
13/02/13
Our Response: Tracking shows the item has been delivered.
Very happy with the service
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
easy to book, clear documents to print, collected on time and delivered on time.
13/02/13
still havnt recived it yet
13/02/13
Excellent service or wouldn't be using
13/02/13
Fantastic communication & information. No problems and will use this service again. Thank you!
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
all very good really
13/02/13
Very efficient. The best service I've had from a courier.
13/02/13
No comment left by this customer.
13/02/13
It would be great if you could narrow your collection times to 2-3 hours so I don't have to wait in all day
13/02/13
Excellent as always
13/02/13
Easy and reasonable prices
13/02/13
Unfortunately nightfreight could not collect the next day but once collected it was delivered the next day, no proof of delivery though
13/02/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Parcel was left outside, not signed for.
13/02/13
Quick pick up, very obliging
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
First time ever to send a parcel and i was very impressed at how easy and efficient the whole process was!
13/02/13
Thank's very much for making your first booking with us and welcome aboard :-)
WOW!!!! What a service/ value will recommend to anyone
13/02/13
Thank you and it's great to see you will be recommending us.
It might be usefup to advise when collections will occur. Most collections occur in afternoons as morning are spent on devlieries.
13/02/13
That's not technically true which is why we don't state it.
No comment left by this customer.
13/02/13
Sorry pressed to wrong button, should have pressed very good, will use parcel monkey again, thanks
13/02/13
Our Response: LOL and no problem ;-)
