We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
maybe a text message to let person know roughly when parcel will arrive as drivers normally know
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Very good service easy to use
30/01/13
Would like to have the flexibility to pick an AM or PM pickup slot.
30/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
It didn't get picked up on the day they said,and arrived missing leg of table they took it back till van was empty .so no table ye
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Excellent service as usual!!
30/01/13
No comment left by this customer.
30/01/13
Parcel Monkey itself was faultless, but CityLink let you down. They failed to attempt a collection, and lied that there was no-one here.
30/01/13
Very happy with service, wiill definitely use your services again.
30/01/13
No comment left by this customer.
30/01/13
Now, you're the best for me, the price and the services was amazing,I'm sure my next shipping it will be with Parcel monky.Thank you so much
30/01/13
It's great to see you are so pleased with our website / own International service :-)
No comment left by this customer.
30/01/13
Setting up account took ages. Collected 2.30pm Bristol, arrived Norwich 8.30am next day! Excellent Thankyou..will use again.
30/01/13
Prompt pickup, friendly driver, delivered safely. Happy customer
30/01/13
Great service. Simple and quick to book.
30/01/13
I'm afraid I would not risk using these monkey's again as I waited for two whole days for the collection. No explanation, not good!!!!!!!!!!
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Not yet collected!!!!
30/01/13
IT SAID FRID DEL AND IT DIDN'T COME TILL MON AFTER HAVING TO STOP IN ALL DAY FRID THIS WAS MY ONLY COMPALINT
30/01/13
Thanks for your job, will be more great if customers may plan time!
30/01/13
Very good came and collected as scheduled and delivered as promised, will definitely use again!!
30/01/13
No comment left by this customer.
30/01/13
the wors service i have ever nown two weeks for parcel to get ther
30/01/13
Was collected later than expected but was delivered promptly. Thanks
30/01/13
make it possible to select prefered time of pick up (in blocks of e.g. 4 hrs)
30/01/13
No comment left by this customer.
30/01/13
excellent service at a great price and easy to use tracking system
30/01/13
very happy with the price and the service provided -- catherine colvin
30/01/13
Cheers Catherine :-)
Very good thank you!
30/01/13
No comment to be made
30/01/13
we were very happy with the service and will use you again
30/01/13
Parcel collected a day late
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Great service, thanks!
30/01/13
vgvfm - low cost carriage for heavy item- vg web site !!
30/01/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
