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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,802 reviews.
excellent, you did what you said, at the time you said!
12/12/12
Very fast delivery to Sri Lanka and half the price of anyone else. Brilliant Service.
12/12/12
No contact from you re delayed collection. still no parcel .weather was a problem , e mail re diffficulties would have been helpful
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
The service i received was A1. Very fast and efficient
12/12/12
Courier told me he didn't ring door bell as he thought we we closed. ( I was waiting all day) I had to reschedule collection following day.
12/12/12
Our Response: On behalf of the courier concerned please accept our apologies.
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
So far everything has been very good. Parcels: on their way. I'll know more once they have been delivered to my daughter in Norway.
12/12/12
Excellent service. The only criticism I have is that there is no actual time for collection I.e. am or pm so could be whole day off
12/12/12
fantastico!
12/12/12
First Class service
12/12/12
No comment left by this customer.
12/12/12
Cheap and relible .many thanks.I
12/12/12
so easy to set up collection online.. good access to info. delivered perfectly on time and 25% of what dhl quoted!!!
12/12/12
just placed my second order after being well pleased the first time no problems at all.
12/12/12
Thank you very much.
It would help to have a text or email with rough time of collection. Waited in all day for collection, and the man didn't come till 5.50pm!
12/12/12
Very good service no problems
11/12/12
all good.
11/12/12
very good pity you put the prices up of the larger items without telling us
11/12/12
No comment left by this customer.
11/12/12
Good quotation system, label despatch a little slow but in all other respects good service and great value
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
I hope to see a award frame work for customer who frequently orders.your service
11/12/12
No comment left by this customer.
11/12/12
I would have said very good as the price was great and collection went smoothly but delivery was 90 minutes late (after 1pm deadline) :-(
11/12/12
On behalf of the courier concerned please accept our apologies.
about a week late happening to many times now poor service
11/12/12
rubbish
11/12/12
No comment left by this customer.
11/12/12
Very fast delivery and picked up on time
11/12/12
Indication ofa 4 hour delivery/pick-upwindowwouldbe good ...
11/12/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
The parcel was collected efficiently...and signed for. As promised the parcel was delivered on time in Derby. An excellent service!
11/12/12
No comment left by this customer.
11/12/12
Superb
11/12/12
very quick and efficient
11/12/12
my parcel wasn't collect both times i played for it.. completely useless as iv wasted 25 pound and still haven't received my item!!!!!!!!!
11/12/12
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