We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,592 reviews.
Easy to use no problems at all
04/02/13
excellent service ! thank you
04/02/13
no comment
04/02/13
A 'ball park' time when collecting. Otherwise a VG service.
04/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Great service will use again 5 star
04/02/13
Early collection, easy painless process
04/02/13
quick collection and delivery at a great price.
04/02/13
took several days fo get full number tracking #, should have it as soon as booked as thats when recipient is advised order despatched
04/02/13
No comment left by this customer.
04/02/13
Fantastic, Thank you.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
good well priced service
04/02/13
No comment left by this customer.
04/02/13
collected Warrington about 4pm and delivered Bath 1130 am next day beat that if you can#
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
All orders have been very satisfactory to date
04/02/13
No comment left by this customer.
04/02/13
My parcel guy is always polite and friendly and on time. will deifnately continue to use as a result.
04/02/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
04/02/13
I shipped two packages per priority Parcelforce - 5 days later they have not yet arrived at their European destinations!
04/02/13
Our Response: One arrived yesterday and one is held due to an address issue. Please contact our online support team who will help you resolve this problem.
You did exactly as I asked, thank you.
04/02/13
good service
04/02/13
First Class Service.
04/02/13
A competative and easy to use service. Thank you.
04/02/13
Collected when said and delivery was quick. Competitive price.
04/02/13
No comment left by this customer.
04/02/13
Excellent service as always
04/02/13
Citylink delivered one item next day as promised but the other item took 3 days for some unknown reason. PM good though.
04/02/13
Excellent service at an excellent price - I will be using this service again
04/02/13
Everything on time and according to plan. Thanks
04/02/13
great service - will definitely use it again
04/02/13
Payment by paypal would be useful
04/02/13
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
04/02/13
Completely faultless transaction, and tracking kept me up to date with progress. Will definitely use you again.
04/02/13
The recipient told me that if I hadn't wrapped it in 4" bubblewrap, it would have been destroyed. It was COVERED in "fragile" tape too.
04/02/13
A prompt and efficient services every time
04/02/13
great service
04/02/13
No comment left by this customer.
04/02/13
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