We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,849 reviews.
No comment left by this customer.
29/01/13
all done as planned
29/01/13
No comment left by this customer.
29/01/13
never turned up took down to office myself
29/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Nothing to say except very happy with service. Thankyou!
29/01/13
No comment left by this customer.
29/01/13
excellent
29/01/13
First class service by City Link, thank you I will definitely be back again
29/01/13
No comment left by this customer.
29/01/13
great service super staff thankyou
29/01/13
Good thanks
29/01/13
Collected and delivered on the specified days, very pleased. No hassle, no stress.
29/01/13
well done!
29/01/13
Amazing!!! I saved more than 100 pound on delivery of 160L fishtank. That cost me only 18 pound!!! Delivered as promised!!!
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
NO ATTEMPT BY DRIVER TO COLLECT PARCEL , I HAD TO MAKE CONTACT WITH THE CARRIER FOR A LATER PICKUP
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Rubbish! Day late collecting. Not good
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Good web site & very easy to navigate only negative I have is you had to leave credit card details to pay!
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Allways dependable ,recommend
29/01/13
Thank you very much.
hassle free service, excellent booking communication, never needed a label printing, detailed tracking, what more do you need, great.
29/01/13
Perfect! although the web-site is often slow to respond.
29/01/13
No comment left by this customer.
29/01/13
Despite plenty of packing, labelling and request to handle with care some items still arrived broken for which I have to lose out
29/01/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Very good sevice, what else can I say?
29/01/13
They have not received it yet it is now the 29/1/13 sent over a week ago you have always been good in the past Dave for kootensaw
29/01/13
Our Response: Sorry Dave, Please contact our online support team who will look into this further for you.
Very good only slight advantage would be to be have an indication of a morning or afternoon pickup time slot so I could pop out.
29/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
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