We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
15/02/13
Excellent service and would definitely consider using again
15/02/13
Excellent!
15/02/13
No comment left by this customer.
15/02/13
No comment left by this customer.
15/02/13
No comment left by this customer.
15/02/13
Excellent service
15/02/13
An excellent service - the parcel was picked up early on the day of collection and delivered to the address early 2 days later. Well done!
15/02/13
As you may have noticed,I don't use u as much as before,I wasent happy at you christmas price hike,I now use a different company for uk post
15/02/13
Our Response: We didn't raise prices at Christmas!!
It would be helpful if one could have the option of choosing time slots for collection.
15/02/13
just wished the courier would have rang me it took three days to collect but we got there
15/02/13
Arrived on time, very polite driver. Very Good service. Would use again.
15/02/13
Thank you very much.
No comment left by this customer.
15/02/13
Super easy to register, book and pay - perfect service from start to finish, thanks!
15/02/13
Super service as always.thanks
15/02/13
very nice service
15/02/13
Our Response: So it should have been 5 stars then........lol
Easy to book, great price, excellent service all round, would definitely recommend to friends and family
15/02/13
Thank you and it's great to see you will be recommending us.
Awesome again
15/02/13
No comment left by this customer.
15/02/13
Great Service. Collected and Delivered on time Thanks for the perfect Service!
15/02/13
No comment left by this customer.
15/02/13
Picked up promptly and delivered on time, an excellent service.
15/02/13
< fast collection, recommended!
15/02/13
Night Freight driver colelcted an additional parcel and took it to the wrong address. When we tried to track it they didn't want to know.
15/02/13
Our Response: Why did you allow him to take a parcel that he should not have. Did you oversee the collection or just leave all your collections in a pile? Please contact our online support team who will look into this matter further for you.
No comment left by this customer.
15/02/13
No comment left by this customer.
15/02/13
Easy to use Thankyou will use again!
15/02/13
Second time using Parcel Monkey to send a parcel to my daughter in Australia, excellent, reasonably priced service 5*
15/02/13
It's great to see you are so pleased with our own International service :-)
Excellent as always City link drivers always very helpful.
15/02/13
Avoid having to print the label and just give a code/reference at the time of booking
15/02/13
no comment
15/02/13
no comment
15/02/13
smaller window for collection time?
15/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
no comment
14/02/13
Courier are absolute rubbish they do not listen or act on your requests, if I were you I would ditch them, they are useless moronic dopes!
14/02/13
No comment left by this customer.
14/02/13
collected on friday, delivered on monday morning so what more is there to say apart from thankyou...
14/02/13
And a big thank you for booking with us :-)
Wouldn't use again as expensive
14/02/13
Second time I have used Parcel monkey,What a brilliant service Very very highly recommended
14/02/13
Thank You, it was nice to deal with You
14/02/13
Andit was nice to deal with you too :-)
