We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
excellent service
03/02/13
No comment left by this customer.
03/02/13
From here to the other side of the world in less than a week. Brilliant!
03/02/13
It's great to see you are so pleased with our own International service :-)
good servoce thanks
03/02/13
No comment left by this customer.
03/02/13
great speedy service.well pleased
03/02/13
great service 5stars
03/02/13
No comment left by this customer.
03/02/13
Very good services
03/02/13
No comment left by this customer.
03/02/13
Always reliable and promt service and with added benefit of door to door collection and delivery you are highly recommended
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
No comment left by this customer.
03/02/13
Courier turned up a day late! Sent a complaint in email and no response! Not happy!
03/02/13
No comment left by this customer.
03/02/13
Good service as always but took time to put on city link website causing me to think where is parcel
03/02/13
All fine
03/02/13
The box arrived in less than desirable shape. There were also issues with profroma invoice which caused us problems in receiving the package
03/02/13
My second time using Parcel Monkey, superb service, parcel collected Monday delivered Hong Kong on Thursday - brilliant, will def use again.
03/02/13
It's great to see you are so pleased with our own International service :-)
excellent service.
03/02/13
Collected and delivered perfectly
03/02/13
excellant service, thanks
03/02/13
*****
03/02/13
Excellent service,
03/02/13
have had 2 items lost mcompletely, but clsiming is a hard task. By having no physical contafct it resuces your effectiveness and my6 trust
02/02/13
No comment left by this customer.
02/02/13
absolutely disgracful.the worst experience ive ever had.i had trouble with delivery,damage with item,wouldnt refund anything.money grabbers
02/02/13
Our Response: We are not money grabbers, as shown in the vast majority of reviews left, but I am sorry you feel this way.
a great service. thank you
02/02/13
Very good service, thank you:)
02/02/13
No comment left by this customer.
02/02/13
Very pleased with your service thank you very much .
02/02/13
Very good and fist
02/02/13
Time that u pick up give maybe a 3 hour time not all day
02/02/13
More detailed time if pick up would have been excellent.
02/02/13
No comment left by this customer.
02/02/13
It would help if you would accept land line telephone number for recipient on booking
02/02/13
would have liked a time window for collection
02/02/13
No comment left by this customer.
02/02/13
Great value for money and prompt collection.
02/02/13
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