We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
good service
31/01/13
wrongly addressed by me. your man was able to change delivery address whilst on my doorstep with minimum fuss. very good.
31/01/13
No comment left by this customer.
31/01/13
No comment left by this customer.
31/01/13
no cheaper than parcelforce;timed collection even am.or pm. would be good.was unable to track my parcel at any time
31/01/13
Item collected on the stated date and delivered without any problems.
31/01/13
No comment left by this customer.
31/01/13
Very prompt early collection and I love that the DX service comes with bag and label!
31/01/13
Easy to arrange online, and collection from home is brilliant.
31/01/13
parcel sent next day on thursday. turned up tuesday the following week! not exactly next day is it!
31/01/13
Our Response: No it's not and on behalf of the courier concerned please accept our apologies.
No comment left by this customer.
31/01/13
No comment left by this customer.
31/01/13
No comment left by this customer.
31/01/13
Efficient & reliable
31/01/13
excellent as usual
31/01/13
Cheap and delivered straight to my customers. Thank you!
31/01/13
Thank you very much.
Good as always thanks
31/01/13
It was a bit expensive
31/01/13
No comment left by this customer.
31/01/13
First time I used Parcel Monkey, excellant service. Collected and delivered exactly when scheduled,no problems. Would certainly use again
31/01/13
Thank's very much for making your first booking with us.
No comment left by this customer.
31/01/13
Great service, everything tip-top. Excellent information about all procedures, particularily that I was sending parcel for the frist time.
31/01/13
Absolutely spot on!
31/01/13
very easy website to use and quick pick up and delivery. Would def use again. Came up with the best quotes from all the big companies.
31/01/13
Fantastic news!!
Collected as promised but took a while to deliver
31/01/13
After first time I wasn't sure if I want use this service again BUT now everything was PERFECT.
31/01/13
Arrived on time, so no complaints to my knowledge.
31/01/13
your staff was very unhelpfull and I had to go to parcelforce to pick my parcel up and deliver for me. So I paid £10-78 for nothing
31/01/13
Our Response: That is incorrect but on behalf of the courier who failed to collect please accept our apologies.
There was no phone number to call when something went wrong on the pick up side so the package was never delivered.
31/01/13
Brilliant service, well done.
31/01/13
Great service and recomended
31/01/13
My parcel hasn't been delivered,they didn't call the 2 phone numbers I gave when they tried to deliver it nor left a note to the door
31/01/13
No comment left by this customer.
31/01/13
good service
31/01/13
very pleased
31/01/13
No comment left by this customer.
31/01/13
Great service and good value for money
31/01/13
Good quick servise
31/01/13
I was very pleased with service but due to your high insurance cost I am looking for another courier. I am a small business sending 150 PA
31/01/13
Collected promptly in the morning, and arrived within 5 days. The box was a little wet and damaged, but the contents were fine
31/01/13
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