We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Fantastic as always, thank you
18/02/13
No comment left by this customer.
18/02/13
Service was excellent, easy to order and collection and delivery both made as described, brilliant! Can't thnk of any negatives at all.
18/02/13
Fantastic news, Thanks very much.
Courier didn't arrive on the day I'd booked.
18/02/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
collection was prompt, as was delivery to destination. Would use again.
18/02/13
No comment left by this customer.
18/02/13
very impressed
18/02/13
Excellent value for money, great service and would definitely use again. Thank you :0)
18/02/13
efficient services!!
18/02/13
No comment left by this customer.
18/02/13
Great service
18/02/13
great service; picked when expected, delivered when promised, tracking worked well. thank you
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Just so easy and I really like the way options on service/price are presented. Iain
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
No service is provided by Parcel Monkey, therefore, no comments can be given.
18/02/13
Ecellent service. Will always use.
18/02/13
Thank you very much.
Excellent service once again! Thanks.
18/02/13
No comment left by this customer.
18/02/13
Easy to book online. Collection between the times I'd asked for. Great service
18/02/13
a1
18/02/13
No comment left by this customer.
18/02/13
Excellent service from your partner. Driver even came back to collect, as I wasn't in first time.
18/02/13
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
18/02/13
Easy to use site, good communication and fast service. Thanks
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
The only problem is that you don't say about what time the courier will come or it's going to be afternoon or morning
18/02/13
nothing springs to mind at this point
18/02/13
Good transaction. Thank you. Recommended to all.
18/02/13
Thank you and it's great to see you will be recommending us.
pleseant courier, very helpful. collection gone very smoothly. very pleased with your service thank you
17/02/13
no comment
17/02/13
no comment
17/02/13
no comment
17/02/13
Excellent service, collection and delivery as planned and booked. keep up the good work. competitively priced as well !!
17/02/13
Parcel was collected about 3pm. It is nice TO KNOW if the parcels were going to be collected AT Least AM or PM istead of wasing full Day
17/02/13
Our Response: We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
17/02/13
great service less than 24 hours from pickup to delivery
17/02/13
