We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
You did exactly as I asked, thank you.
04/02/13
good service
04/02/13
First Class Service.
04/02/13
A competative and easy to use service. Thank you.
04/02/13
Collected when said and delivery was quick. Competitive price.
04/02/13
No comment left by this customer.
04/02/13
Excellent service as always
04/02/13
Citylink delivered one item next day as promised but the other item took 3 days for some unknown reason. PM good though.
04/02/13
Excellent service at an excellent price - I will be using this service again
04/02/13
Everything on time and according to plan. Thanks
04/02/13
great service - will definitely use it again
04/02/13
Payment by paypal would be useful
04/02/13
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
04/02/13
Completely faultless transaction, and tracking kept me up to date with progress. Will definitely use you again.
04/02/13
The recipient told me that if I hadn't wrapped it in 4" bubblewrap, it would have been destroyed. It was COVERED in "fragile" tape too.
04/02/13
A prompt and efficient services every time
04/02/13
great service
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
All went smoothly and arrived on time in America . Thanks !
04/02/13
1ST TIME I USED THIS COMPANY AND THEY FAILED TO PICK THE PARCEL UP FOR 3 DAYS. I WAS TOLD PARCEL WOULD BE COLLECTED 3 TIMES. POOR!
04/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
Excellent - when you do not have to contact anyone - you know the service is good
04/02/13
Prompt and efficient service with very helpful staff at customer support. Highly recommended.
04/02/13
Thank you and it's great to see you will be recommending us.
great delivery without any hassle or missing collection..will always use this service..thank you
04/02/13
perfect service thank-you
04/02/13
very good
04/02/13
Please leave a contact # so we can explain the issue. Order 1180756 is being sent to NCL; I need it sent back to receiver ASAP
04/02/13
You did everything very efficiently, no problems, no drama, unlike some other carriers
04/02/13
No function for storing credit card details & no ability to make bookings when travelling outside the UK means less bookings thru P Monkey
04/02/13
No comment left by this customer.
04/02/13
Not great the parcel isnt delivered yet. Thats now 6 days
04/02/13
Our Response: The item in question tracks as being delivered yesterday.
No comment left by this customer.
04/02/13
Waited in all day, parcels collected 5pm, but still delivered next morning! A shorter time collection slot would be good. Excellent value.
04/02/13
Brilliant as always
04/02/13
one parcel went to the wrong address
04/02/13
The DX service was listed as 48hr. Collected 29/01 still not delivered 04/02. I have an unhappy customer.
04/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
No comment left by this customer.
04/02/13
excellent service will definately recomend you
04/02/13
Thank you and it's great to see you will be recommending us.
Good service
04/02/13
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