-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
Prompt collection. Tracking could be better. Thank you
17/12/12
Excellent service - will use again.
17/12/12
Parcel was not collected??
17/12/12
Thanks great service as usual
17/12/12
Good service but would like an idea of am or pm for collection as it means a whole day put on hold
17/12/12
No comment left by this customer.
17/12/12
excellent service including pick up and delivery all in time. We will use the service again
17/12/12
KEEP UP STANDARDS AND DISCOUNT REGULAR USERS
17/12/12
Great prices great service
17/12/12
Great price about 40% cheaper than DHL - on time collection and very fast delivery - your not a monkey at all - well done
17/12/12
Wasn't quite sure what labels I would be issued with & quite a delay receiving them.
17/12/12
10/10 very happy with service
17/12/12
Collected and delivered on time
17/12/12
could not have asked for better!!
17/12/12
your part was fine but had prob with parcal force did not give my husband time to get too the door before they were off so had to take it
17/12/12
excellent would always use
17/12/12
collecting member of staff fairly abrupt but overall service good
17/12/12
very speedy delivery at an excellent price.
17/12/12
Oppotuinty to choose clear time slot for collection during the day
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
Excellent service. Your price for sending two parcels in a consignment via Parcelforce was lower than Parcelforce's quore for one parcel!
17/12/12
We aim to please!!
No comment left by this customer.
17/12/12
Efficient.
17/12/12
excellent service
17/12/12
Parcel should have been collected last wednesday 12th December and was collected today monday 17th December.
17/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
ITEM NOT COLLECTED
17/12/12
Our Response: Not only was it collected but it was delivered the very next day too!!
No comment left by this customer.
17/12/12
Much more sensible prices than Parcel2Go for insurance.
17/12/12
Thank's for noticing and please spread the word ;-)
thanks. cheap and efficient
17/12/12
fantastic service - very quick and prompt - thanks - will definately use you again.
17/12/12
Thank you very much.
Parcel still not arrived after 10 days. The tracking link as described was simply not present or at least I couldn't find it ! Hopeless!
17/12/12
Our Response: Please contact our support team who will investigate further for you with the help of the courier concerned.
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
All timely, package arrived safely. Excellent, reasonably priced service
17/12/12
Fantastic service, friendly driver and reasonable price. Excellent will use again
17/12/12
Absolutely excellent service!
17/12/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more