We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
Previously I requested an am/pm collection slot. This time I said collection after 1.30pm but the driver called 11.50am without warning
04/02/13
Our Response: You can't choose a pick up time only suggest one.
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
Very prompt service with easy to use website 5*
04/02/13
No comment left by this customer.
04/02/13
all went very well. great service
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
Broken glass (2 pieces). Meant a refund to my client. This is the second let down in the last month.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
There is really only one comment to make 1st Class as always
04/02/13
This one was fine but I think you owe us for an aborted delivery from 28/12/12
04/02/13
No comment left by this customer.
04/02/13
a very reasonable and efficient way to send a parcel........ really impressed. thankyou
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
delivery address says haven't received parcel, no help on your site no support
04/02/13
Our Response: Tracking shows the item was delivered on 22.01.13. Please contact our online support team who will look into this for you.
Fantastic pick up, very good service thanks!!
04/02/13
always good, never had a problem yet. It would be beneficial if you accepted paypal ??
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
The receivers/customers phone number section is a non-item to fill in, so I have to add mine. I don't always get the customers number to add
04/02/13
No comment left by this customer.
04/02/13
Nothing but praise for the way the transaction was handled
04/02/13
Thank you very much.
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
Easy to use service, makes my life a lot easier, thank you parcel monkey!
04/02/13
Super job yet again City link do a great job many thanks
04/02/13
No comment left by this customer.
04/02/13
no comment
04/02/13
no comment
04/02/13
good service
04/02/13
A lack of customer service when you are trying to make arrangements is completely unhelpful.
04/02/13
no comment
04/02/13
All as should be
04/02/13
no comment
04/02/13
As always realiable, fast and incredibly competitve prices. thanks
04/02/13
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