We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,592 reviews.
Would have been helpful to know whether pick up was am or pm rather than any time during day.
10/02/13
No comment left by this customer.
10/02/13
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10/02/13
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10/02/13
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10/02/13
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10/02/13
No comment left by this customer.
10/02/13
First time experiance was very good, I will definitely be using this service again...Thanks
10/02/13
Thank's very much for making your first booking with us.
V good thanks again
10/02/13
No comment left by this customer.
10/02/13
great service, will use again
10/02/13
all good
10/02/13
Our Response: So it should have been 5 stars then........lol
you dont have a large range of cheap couriers. very often im looking for cheap courier on other web sides.
10/02/13
Our Response: We don't offer those lower value services as they are far too unreliable.
good service
10/02/13
Simple easy to use portal got the service I needed straight away. Great to mail links to labels.1 Request: Show inc vat price more clearly.
10/02/13
Courier delivered my parcel to the wrong address! Had to refund my postage costs and pay again for parcel be delivered to correct address!
10/02/13
Our Response: They will deliver it to the address supplied by our customer at the time of booking. This will be displayed on the label you print.
No comment left by this customer.
10/02/13
Very pleased once again collected when stated and delivered when said thank you with no problems
10/02/13
Ok there was a delay collecting the pkage, the nxts day they put it rite, and received my pkage a day later, rang ur service, very polite !
10/02/13
No comment left by this customer.
10/02/13
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10/02/13
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10/02/13
No comment left by this customer.
10/02/13
another time, busy at moment
10/02/13
!!!!
perfect
10/02/13
No nonsense transaction easy as A, B, C ........
10/02/13
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
city link via parcel monkey - YES!!! Brilliant thank you!!
10/02/13
No comment left by this customer.
10/02/13
brilliant service as usual.
10/02/13
The Citylink driver didn't turn up until 6pm!.
10/02/13
Our Response: Sorry he was running a bit late.
Great service as always )
10/02/13
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
Cheaper than the post office for my large parcel. Collected and delivered on time.
10/02/13
The driver who was collecting my parcel felt it acceptable to not bother trying to get it first time due to perhaps the narrow road- poor.
10/02/13
Our Response: Please accept our apologies for the courier drivers individual actions.
No comment left by this customer.
10/02/13
First time user; fantastic service. Very simple to use. Highly recommended.
10/02/13
Thank's very much for making your first booking with us and it's great to see you will be recommending us too :-)
No comment left by this customer.
10/02/13
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