We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
Process was quick and easy. Parcel picked up as arranged.
05/02/13
very good picked up when said and delivered
05/02/13
Excellent service as always.
05/02/13
ok
05/02/13
great - driver was friendly & helpful (although didn't arrive until 5pm ish)...cheap service
05/02/13
No comment left by this customer.
04/02/13
I'd appreciate an email back after contacting you on Thursday 31st january
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
thank you very much. In time and speedy delivery. i hope to use this service again and will get the same result again. Thanks again
04/02/13
A working telephone number would help.pinpoint collection times. The alternative is collection person waiting in all day.
04/02/13
Driver was helpfull on collection,item arrived on time all good,as for improvements would be nice to be able to pay fees via PayPal thanks
04/02/13
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
Attempt 1 , no collection,rebook attempt 2 miss collection ,attempt 3 collected finally ,3 days late very poor service by you n Courier
04/02/13
No comment left by this customer.
04/02/13
This is the first time I have used parcel monkey and I will defiantly be using them again in the future, and I would recommend them to
04/02/13
Thank's very much for making your first booking with us.
superb service, pickup was early and delivered next day, perfect!!!!
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
excellent service
04/02/13
Easy booking! Great price! Thanks!
04/02/13
Excellent service, great price. Will use again
04/02/13
No comment left by this customer.
04/02/13
Waited in ALL DAY till 7pm No call, No note through door, NO GOOD. I WANTED DELIVERY ON TUESDAY. PAID £10 FOR NEXT DAY DELIVERY YOU OWE ME
04/02/13
Our Response: The service you booked is not a next day service.
failed collection but got there in the end
04/02/13
Bang on... super service!!!!
04/02/13
Great, fast efficient service as always.
04/02/13
Good service, no hassel & good value, thank you.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
The item was Badley damaged in transit
04/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Your price was good, service fast, and progress comms excellent. Keep it up.
04/02/13
you are trust werthy on time cheep never have i ust such a good delivery sevice, i have recomended you to all my custemers
04/02/13
Thank you and it's great to see you will have been recommending us.
Absolutely awful company I will never use you again
04/02/13
Our Response: Sorry you feel that way.
Very very happy yet again keep up the good work Quattro autocare4x4
04/02/13
We will always try our very best.
Excellent alround service from start to finish thanks
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
Excellent service all round - very competitive pricing, swift collection & very prompt delivery to the Netherlands - would recommend.
04/02/13
Thank you and it's great to see you will be recommending us.
excellent service
04/02/13
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