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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
It was a little frustrating that 'Track Your Shipments' did not work.
18/12/12
No comment left by this customer.
18/12/12
missed collection, but otherwise fine
18/12/12
No comment left by this customer.
18/12/12
Always a prompt collection, good tracking information updates and great delivery speed.
18/12/12
Ask pick up driver to ring bell before leaving "missed you" card. Had to arrange 2nd pick up
18/12/12
Addressing for foreign countries could do with a brief guide.
18/12/12
Great service, collected when arranged.
18/12/12
parcel status not been updated since 13th and it's the 18th today! not great.....
18/12/12
did call to check our address was on list but parcel collected and delivered as promised, nice lady on phone and got to talk to a human!
18/12/12
As usual excellent, have recommended to my friends, easy to use site for quick quote, simple to order,then great service!
18/12/12
Yes did not receive a proper label so could not track the package do not know wether the package got to its destination.
18/12/12
No comment left by this customer.
18/12/12
Great price & good service. Tracking details delayed & not up to date. other than that brilliant. will use again.
18/12/12
Excellent Service as usual
18/12/12
Use local shops as drop off points.
18/12/12
1/2 hr after booking with you I found that the seller could not be available until 19th. I emailed this fact to Courier at 1830hrs on the
18/12/12
great quote system accurate & reliable thanks
18/12/12
top job in my view the best parcel people in the uk
18/12/12
Very pleased with your excellent service.
18/12/12
No comment left by this customer.
18/12/12
parcel not collected when said would be,had to wait till the next day,my customer dissapointed
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
surprisingly fast and accurate delivery given festive period. definitely better than Parcel u no hoo!
18/12/12
could you arrange with petrol filling stations to be uplift points (easy parking and puts people past their shelves too) saves messing
18/12/12
No comment left by this customer.
18/12/12
Great service, on time delivery as promised and at unbeatable price. Better than standing in the post office with the pensioners!
18/12/12
No comment left by this customer.
18/12/12
Ummmmmmmmm, maybe a box of chocolates as a pressie!. :)
18/12/12
No comment left by this customer.
18/12/12
Can't fault Parcel Monkey, tried others but always come back - Top service!
18/12/12
City link failed to collect on first day, had to take second day off to wait
18/12/12
Great service apart from no time given for collection. It's a long day from 8am till 6pm to wait. A morn or aft slot would of been helpful
18/12/12
No comment left by this customer.
18/12/12
Everything went very smoothly. Very good value. Have already used again and would recommend. Thank you.
18/12/12
Not picked up!!!!! and data entry isn't always applicable to location or country
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
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