We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Very efficient delivery and collection. Good price for a very speedy service
21/02/13
could do with more accurate collection and delivery times, otherwise, very good servic
21/02/13
The collection was prompt and friendly. Your website is difficult for the occasional user to follow
21/02/13
No comment left by this customer.
21/02/13
The best value courier for sending car wheels. Don't put your prices up and I'll keep on using your excellent service
21/02/13
No comment left by this customer.
21/02/13
collected as promised and delivered on time, what more can I ask for?
21/02/13
No comment left by this customer.
21/02/13
A response to the email query from the courier would have meant my parcel was picked up on time instead of a couple of hours later!
21/02/13
great service, friendly delievery guy. will use again
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
Excellent all round
21/02/13
The only improvement I'd like is a direct link to the tracking in the confirmation email.
21/02/13
Why not allow people to hold funds in an account and offer a 10% credit for this...builds loyalty
21/02/13
Sorry but we have no intention at this stage of offering credit.
Good, fast delivery. Effective tracking by e-mail.
21/02/13
No comment left by this customer.
21/02/13
very good service - but an idea of pick up time would make it better rather than having to wait in all day
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
everything was perfect. picked up and delivered on time
21/02/13
It would be useful to be given an approximate collection time when arranging pick ups.
21/02/13
Good handling.
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
Very good service
21/02/13
super fast - many thanks
21/02/13
No comment left by this customer.
21/02/13
fanyastic. 50% cheaper than royal mail and picked up when you said
21/02/13
No comment left by this customer.
21/02/13
The service was excellent. The driver was smart, polite and very helpful.
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
Very quick and easy to use website, great! will use again for sure!!
21/02/13
Great service as always, prompt and great value for money. Always use you!
21/02/13
Can't think of anything but keep up the good work!
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
