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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
all good
18/12/12
Thanks very much, first time and would definitely use again!
18/12/12
Thank's very much for making your first booking with us.
No comment left by this customer.
18/12/12
Parcel did not deliver and there is no number to ring yourselves very not happy will not be using you again :@(
18/12/12
quick and easy service thank you
18/12/12
No collection again today,Courier cancelled collection without contacting us. Very poor service,considering going elsewhere.
18/12/12
Late afternoon before the parcel was picked up.
18/12/12
No comment left by this customer.
18/12/12
Collected Tueday from Wales in Aberdeen Wednesday morning. Fast delivery and all parcel and contents in excellent condition.
18/12/12
you delivered 4 parcels and we only sent 3
18/12/12
No comment left by this customer.
18/12/12
For the second time, the collection service didn't knock or ring, but just took the parcel - no signature to confirm collection possible
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
very fast and efficint
18/12/12
Did what you said you would do.
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
Drop off at depot option.
18/12/12
Customer received parcel with completely different contents but with the right label - have no idea where my products are now
18/12/12
No comment left by this customer.
18/12/12
Parcel Monkey arranged collections always take place when scheduled and I never have any problems with your service
18/12/12
send us an email once its been picked up
18/12/12
No comment left by this customer.
18/12/12
everything was great just staying at home waiting all day a bit inconvenience - would be great if you could give 2-3 hrs slot or am/pm col
18/12/12
Our parcel wasn't collected. Please contact me urgently!! Regards, Donna
18/12/12
Parcel wasn't collected on the correct day even though I paid for next day delivery. Couldn't call because helpline closes at 5.
18/12/12
not delivered next day but good service.
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
Excellent service all round, next day delivery, very pleased customer, thank you
18/12/12
No comment left by this customer.
18/12/12
Utterley abysmal, still not collected after 8 days despite a next day delivery service. Now waiting for 3rd booked collection
18/12/12
a choice of collection slots would be good
18/12/12
Fantastic service picked up early and arrived next day Outstanding
18/12/12
No comment left by this customer.
18/12/12
Parcel was delivered as expected! WHOOP WHOOP! MERRY CHRISTMAS!
18/12/12
Perfect as always
18/12/12
No comment left by this customer.
18/12/12
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