We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
The service this time around was very swift. My consignments were picked up on time and delivered without any delay. Keep the good work onuy
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
Great service, easy to use, competitive pricing and speedy international delivery. Well done!
04/02/13
It's great to see you are so pleased with our own International service :-)
all good but if you can take out requirement of printed label that will make life easier for those who dont printers.thanks
04/02/13
No comment left by this customer.
04/02/13
Great service, cheap prices. Just what people want
04/02/13
No comment left by this customer.
04/02/13
Fast efficient and great prices.
04/02/13
Our Response: So it should have been 5 stars then........lol
Fantastic... Thanks
04/02/13
No comment left by this customer.
04/02/13
Easy to book, parcel was collected as arranged and delivered as agreed. Top marks from me!
04/02/13
There is no contact number, when someone have a complaint and 2 of my package was deliveried on Monday. Very very very poor service
04/02/13
Our Response: We have a dedicated online support team so if you need to raise an issue with us then please do so.
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
item delivered safely and intact so that is always good
04/02/13
It would be useful to be given a timeframe for when an item will be collected.
04/02/13
No comment left by this customer.
04/02/13
Easy to use no problems at all
04/02/13
excellent service ! thank you
04/02/13
no comment
04/02/13
A 'ball park' time when collecting. Otherwise a VG service.
04/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Great service will use again 5 star
04/02/13
Early collection, easy painless process
04/02/13
quick collection and delivery at a great price.
04/02/13
took several days fo get full number tracking #, should have it as soon as booked as thats when recipient is advised order despatched
04/02/13
No comment left by this customer.
04/02/13
Fantastic, Thank you.
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
good well priced service
04/02/13
No comment left by this customer.
04/02/13
collected Warrington about 4pm and delivered Bath 1130 am next day beat that if you can#
04/02/13
No comment left by this customer.
04/02/13
No comment left by this customer.
04/02/13
All orders have been very satisfactory to date
04/02/13
No comment left by this customer.
04/02/13
My parcel guy is always polite and friendly and on time. will deifnately continue to use as a result.
04/02/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
04/02/13
I shipped two packages per priority Parcelforce - 5 days later they have not yet arrived at their European destinations!
04/02/13
Our Response: One arrived yesterday and one is held due to an address issue. Please contact our online support team who will help you resolve this problem.
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