We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
no comment
08/02/13
collected and delivered fuss free and cheaper than going through others, happy
08/02/13
no comment
08/02/13
No comment left by this customer.
08/02/13
Excellent Service - Besides advertising my goods and wrapping them ready, I can't think how you could improve..
08/02/13
We can do that too now!! www.cloudfulfilment.co.uk
it was perfectb
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
Please make your tracking system easier to follow i have been very confused - other than that excellent service!
08/02/13
In the case of your order it looks clear to me.
I waited in all day, only to be told I had 'missed' the collection!
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
Fantastic as usual, great collection time and delivered safely as we have had feedback from customer. A great service from start to finish
08/02/13
No comment left by this customer.
08/02/13
Easy to find a price, easy to print labels, and the parcel was collected in the morning. great
08/02/13
Once again the parcel didn't reach it's destination in one piece. Two in a row, not a good average. Won't be using you again.
08/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Easy to place order. Good communication re progress of delivery. Delivery within timescale stated. Will use service again.
08/02/13
excellent - as uaual!
08/02/13
Great service at a great price!!
08/02/13
No comment left by this customer.
08/02/13
100%, Collected as arranged and delivered next day all in tact. I will definitely use again!
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
Incredibly fast and efficient order and delivery. Thank you. Item I bought were exactly as described..
08/02/13
No comment left by this customer.
08/02/13
Great service, everything was done as promised. THANKS
08/02/13
Thank you very much.
Extremely efficient pick up. Thanks
08/02/13
email said collection monday as ordered,stayed in all day nothing,re ordered for wed,collected tue??,then someone called wed am & wed pm!!!
08/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No improvement needed would recommend to anyone service fantastic drivers friendly and easy to use thanks
08/02/13
Thank you and it's great to see you will be recommending us.
happy with your service all correct ,,no worries
08/02/13
Parcel collected UK monday, arrived France thursday lunchtime. Excellent! Also delighted with your web-based system.Thanks!
08/02/13
Thank you very much.
Great service as always, thank you.
08/02/13
Great price, great collection, but i had to ring three days later as no card had been left. (parcel taken in by another business)
08/02/13
No comment left by this customer.
08/02/13
The goods were collected on the day specified and delivered the following day as agreed I was able to track the goods which was very useful
08/02/13
No comment left by this customer.
08/02/13
I paid for next day delivery on two items I had to send out , the first item arrived 2days late then the 2nd item was collected a day late !
08/02/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
