We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,592 reviews.
I thought the service was very simple to use and very effective both cost wise and delivery wise. Great job thanks.
12/02/13
The courier was going to leave the collection because I wasn't in reception at the time.A strange decision.Otherwise ok.
12/02/13
No comment left by this customer.
12/02/13
i waited in all day and the parcel ended up being a day late
12/02/13
Collected and delivered smoothly for a great price.
12/02/13
No comment left by this customer.
12/02/13
Hi,it would apprear that no matter how much wrapping i did on each item which was a lot , the goods inside still managed to get broken ?????
12/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Good
12/02/13
I would and already have highly recomendedParcel Monkey.
12/02/13
Fantastic news, Thanks very much.
No problems - easy and efficient
12/02/13
no comment
12/02/13
no comment
12/02/13
no comment
12/02/13
Non, very good!
12/02/13
Great service as always:-)
12/02/13
no comment
12/02/13
Very good all worked fine as expected both carriers arrived am , one phoned to confirm time before hand.
11/02/13
Great service and great communications.
11/02/13
Perfect, very reliable service once again!
11/02/13
top class service at a realistic price
11/02/13
Was not given any expected time and wended up waiting in for 3 days for collection.
11/02/13
Our Response: Sorry to read that as while it is an anytime collection window it should not have been 3 days.
No comment left by this customer.
11/02/13
excellent service
11/02/13
Easy to get a quote and quick collection and delivery. Would definitely use again.
11/02/13
Great Reliable Service
11/02/13
will always use now! really easy and great service from start to finish!
11/02/13
No comment left by this customer.
11/02/13
Was so easy to use and very quick service .i loved the email on the day off collection .
11/02/13
No comment left by this customer.
11/02/13
Great service, repeat customer, will be back. Thanks
11/02/13
Brilliant website. Time saving, money saving and hassle free service. 5 stars.
11/02/13
I am quite satisfied with your work. Thanks.
11/02/13
May be not your fault but parcel is still missing delivered to wrong address or nicked by Courier - poor support from Courier
11/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
11/02/13
no negatives,no need for improvement,your already there,unless of course you can get orlando bloom to do the collection.
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
great courier. timely collection and timely deliver.
11/02/13
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