We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
No comment left by this customer.
05/02/13
Good experience worked well. Thanks
05/02/13
Great service. Very impressed.
05/02/13
Sorry, I pressed very poor by mistake. the service was excellent.
05/02/13
Our Response: LOL and no problem ;-)
No comment left by this customer.
05/02/13
Excellent fast efficient service
05/02/13
No comment left by this customer.
05/02/13
i'd use the service again, would like to track my parcel.
05/02/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
easy to use site, tracking was easy, good value for money,
05/02/13
Parcel still has not been received my package that was collected a week ago, tracking number changed, package not even in same country as me
05/02/13
Our Response: Please contact our online support team who will investigate further for you with the help of the courier concerned.
excellent sevice will use you in future
05/02/13
All went smoothly, thank you
05/02/13
No comment left by this customer.
05/02/13
No comment left by this customer.
05/02/13
No complaints
05/02/13
On time, service was as promised, will recommend!
05/02/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
05/02/13
I have used Parcel Monkey several times and never had any problems. Parcels always arrive on time. Although the prices hav
05/02/13
sadly no tracking but it got there ok
05/02/13
No comment left by this customer.
05/02/13
No comment left by this customer.
05/02/13
i use PM for both personal and bussiness, only thing i would say come be improved is the hours drivers collect parcels 9-5 is good..
05/02/13
This is down to the courier companies themselves I'm afraid.
No comment left by this customer.
05/02/13
On time with no issues
05/02/13
No comment left by this customer.
05/02/13
My parcel was initially delivered to the wrong recipient which is why it was refused... Maybe driver should have investigated a little more.
05/02/13
Very easy to use, worked perfectly
05/02/13
very good service easy to organise and collected and delivered very quickly a++++++++++++
05/02/13
No comment left by this customer.
05/02/13
GOOD THIS TIME
05/02/13
No comment left by this customer.
05/02/13
Thank you for this commitment.
05/02/13
reliable as always thanks
05/02/13
No comment left by this customer.
05/02/13
Would be good to be able to pay by PayPal, but otherwise a great service!
05/02/13
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
Address Queried. Notice of this was not given until a week later! Unacceptable delay!
05/02/13
No comment left by this customer.
05/02/13
Reasonably priced - great service
05/02/13
No comment left by this customer.
05/02/13
No comment left by this customer.
05/02/13
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