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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
19/12/12
great service
19/12/12
very good
19/12/12
No comment left by this customer.
19/12/12
Prompt collection without any hassle. I know I can trust the driver so I do not have a problem leaving the items I send in the porch
19/12/12
AA++
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No improvements necessary! very satisfied with your service as always. many thanks
19/12/12
Good value always delivered safely
19/12/12
Parcel was not collected. Rescheduled & not collected again. Refund requested
19/12/12
No comment left by this customer.
19/12/12
on time and helpful as usual
19/12/12
Had to stay in ALL DAY when needed to go out, just to wait for parcel collection which wasn't till 5.30 pm. Should be told AM or PM at least
19/12/12
Still waiting to hear about a previous matter . .Mostly good service though.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
very pleased with service, will definitely use again
19/12/12
very good service Everthing happened when you said it would
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
Please explain why Extra insurance is needed when you offer upto £20 free
19/12/12
Poor collection from Neightfreighst Arrived 2 days late for collection. They also advised that they are not given parcel dims when booked!!!
19/12/12
I really liked the service. Hope to deal with you again.
19/12/12
No comment left by this customer.
19/12/12
Service would be improved by giving collection timeframes. This time I had to stay home all day because collection was at 5pm
19/12/12
No comment left by this customer.
19/12/12
Professional and friendly driver, prompt collection and safe delivery
19/12/12
excellent service thanks
19/12/12
No comment left by this customer.
19/12/12
thank you
19/12/12
The courier never came. I waited in from 8am to 7.30pm without success.
19/12/12
very clear website which got you the job over your competitors and good communication , You did what it said on the tin! thanks
19/12/12
would be nice to be able to track the parcel
19/12/12
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