We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Great service as always )
10/02/13
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
Cheaper than the post office for my large parcel. Collected and delivered on time.
10/02/13
The driver who was collecting my parcel felt it acceptable to not bother trying to get it first time due to perhaps the narrow road- poor.
10/02/13
Our Response: Please accept our apologies for the courier drivers individual actions.
No comment left by this customer.
10/02/13
First time user; fantastic service. Very simple to use. Highly recommended.
10/02/13
Thank's very much for making your first booking with us and it's great to see you will be recommending us too :-)
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
I am not getting my Premium rates even though I am sending more than the minimum amount!!! Why?
10/02/13
Our Response: Please register for this to enjoy the discount.
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
Fast and efficient !
10/02/13
Spot on
10/02/13
Most efficient service would recommend to anyone and will use again. Thank you
10/02/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
My first experience was very positive. Will definitely use the service again.
10/02/13
Thank's very much for making your first booking with us.
The delivery wasn't collected when it was supposed to be.
10/02/13
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
Very professional; would defintely reuse and recommend. Only recomm wld be if you can specify the pk up time in slots mrng or even
10/02/13
I changed from a different service provider to Parcel Monkey, and I think your service is by far the best I have experienced
10/02/13
Thank you very much.
Very efficient. Quick pickup. Thank you!
10/02/13
Collected on arranged day, and delivered the following day. Service can only be improved if carrier where to state am or pm collection.
10/02/13
excellent in all respects
10/02/13
Unfortunatly one of the parcels was damaged on delivery even though it was well packed and had fragile stickers all over it.
10/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
All was as it should be
10/02/13
collected and delivered as arranged. First class service
10/02/13
My two prevoius collection failed badly i had to rebook from another courier and not happy at the moment with your service.
10/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
10/02/13
The easyest parcel I have ever sent!
10/02/13
No comment left by this customer.
10/02/13
very good service will us again
10/02/13
all was perfect. keep up good work.
10/02/13
We will always try our very best.
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
Excellent service and price saved me a huge amount of time and effort, thank you once again.
10/02/13
good service thx..
10/02/13
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