We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,851 reviews.
THE BEST PRICE FOR THE SIZE OF PARCEL AND FAST TO THANKS
05/02/13
No comment left by this customer.
05/02/13
Using a timed delivery company would make the service better
05/02/13
You did exactly what you said you would & that's all I wanted, so I thank you for making it so simple.
05/02/13
Great Service, Keep up the good work, Thanks
05/02/13
again great service, was a little longer this time, but i was in no doubt it would turn up in time, thank you again for a great service :)
05/02/13
No comment left by this customer.
05/02/13
too expensive now. prices seem to have shot up over last 6 months
05/02/13
Our Response: Sorry you think that but our costs with this carrier have not changed since March 2012.
I was very pleased with your service, only hint is that I would like the labels to be printed out and stuck on parcel when driver picks up.
05/02/13
Very efficient service
05/02/13
good service
05/02/13
No comment left by this customer.
05/02/13
great service
05/02/13
No comment left by this customer.
05/02/13
easy, quick, reliable. brilliant!
05/02/13
very good very happy with the service
05/02/13
great really fast service thanks will use again
05/02/13
It would be good to have an estimate time slot for collection/delivery rather than a whole day. thanks
05/02/13
service as described
05/02/13
No comment left by this customer.
05/02/13
Perfect service, as per my usual experience with Parcel Monkey, thanks
05/02/13
your service was great! Courier was awfull parcel turned up late and no apology.
05/02/13
Very efficient
05/02/13
Picked up on time and delivered on time, great tracking service.
05/02/13
very pleased wish i had found this company earlier top marks.100%
05/02/13
Good service handy online to use, is there any way the collection time slot could be specified to help plan my future parcels
05/02/13
stop sending me this email. i use you about 3 times a week and repeated requests for feedback get on my nerves. give me an opt out.....
05/02/13
Our Response: You don't have to open it and respond.
I posted an egagement cake and arrived in tact!! so really pleased. I dont find your tracking system very accurate though or informative!
05/02/13
Very very good
05/02/13
Great service, will definitley use again!
05/02/13
I had not used a courier service before and was very impressed that everything went smoothly, Thank You.
05/02/13
No comment left by this customer.
05/02/13
parcel arrived late.sent email enquiring why it hadnt been delivered.no one bothered to reply with an answer.
05/02/13
No comment left by this customer.
05/02/13
top notch
05/02/13
Great site. Easy to use and cheaper than direct couriers. Been using them to post ebay items for about 3 years. Fantastic collection too.
05/02/13
No comment left by this customer.
05/02/13
The parcel was never collected and a refund was issued
05/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Again, parcels missed fr
05/02/13
Another excellent quote, pickup and delivery again! Thanx Parcel Monkey, your the one I want! :-)
05/02/13
Thank you very much ;-)
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