We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,592 reviews.
Very good and fast service! Thanks.
12/02/13
No comment left by this customer.
12/02/13
Very pleased,excellent service Thank you.
12/02/13
Good service and fast delivery will use again
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Very happy with the service, very polite driver
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Good job
12/02/13
I use this service often but this time was very very poor.
12/02/13
Our Response: I am sorry to read that by why was it poor?
No comment left by this customer.
12/02/13
good
12/02/13
very fast thank u
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Courier failed to another courier for 2 days
12/02/13
Paid for a saturday delivery, had a call on a friday about a missed delivery, then on saturday had to phone courier to get them to deliver.
12/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
12/02/13
Really pleased. package collected ontime and delivered intact! good search function on website.
12/02/13
Nothing to say - Parcel Monkey just deliveries!
12/02/13
Arrived on time, thanks once again.
12/02/13
No comment left by this customer.
12/02/13
just a bit of free advice ! sometimes your website does not accept payment at the end it says go to invoices this doe not work I go elsewher
12/02/13
Our Response: Sorry about that and we will have a look at the point raised.
you still havent collected the parcel yet??? is this site a hoax?
12/02/13
Our Response: No it's not a hoax!! Sorry to read that and have you re booked another collection? Please contact our online support team who will help you further with this issue.
PROMT !
12/02/13
3 items lost 1 sent to the wrong address and numerous missed collections
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Thanks - what an easy and straightforward service. Will happily use you again in the future. Keep doing what you're doing!
12/02/13
A+++++ Apart from Christmas when one collection did not materialise due to volume of work for City Link drivers
12/02/13
A time slot for pickup would be better. But very good, nevertheless.
12/02/13
No comment left by this customer.
12/02/13
terrific service, £30 cheaper than the post office, picked on time effecient driver, and as promised it was there the next day. 5*****
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Very good, will use you again and recommend
12/02/13
Thank you and it's great to see you will be recommending us.
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