We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Website very easy to use, excellent service.
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
Actually it was the courier company that did badly - but I haven't yet found a way to get in touch to try and resolve things
11/02/13
Our Response: Sorry to read that. Try the support link in you dashboard and one of our online team members will be able to help you.
Parcel wasnt deliverd next day after collection. ( As advertised ). No card left to inform that Parcel was left with nieghbour who
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
Excellent Service as always..++e
11/02/13
No comment left by this customer.
11/02/13
Many Thanks -Will use this service again in the future!!
11/02/13
Thank you very much.
No comment left by this customer.
11/02/13
The only comment is that 8am to6pm is a very wide collection window.
11/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
11/02/13
paid for parcel collection on the Monday for Tuesday, Nightfreight didn't come until the Wednesday,they said order came in Tuesday afternoon
11/02/13
Our Response: Please accept our apologies for this. Rest assured we will speak to the courier concerned.
On-time pick up, easy to use website and competitive quote. Great!
11/02/13
Fantastic service.
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
Excellent faultless service.
11/02/13
No comment left by this customer.
11/02/13
The cheapest, quickest and easiest service to use - would defo use again
11/02/13
on time, very efficient
11/02/13
The Courier collection did not turn up. The contact number on your email for Courier in not correct either. Other than that all OK
11/02/13
I just can't stop loving your service. XXL
11/02/13
And we love having your business Kev ;-)
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
Collected on time when arranged. Delivered on time. Service excellent.
11/02/13
No comment left by this customer.
11/02/13
Excellent service.
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
Collected as agreed and delivered next day. Friendly driver when picked up. Easy to track consignment. Excellent service.
11/02/13
No comment left by this customer.
11/02/13
Brilliant as usual
11/02/13
Thank you very much.
No comment left by this customer.
11/02/13
Easy to use, troublefree as usual.
11/02/13
excellent service and communication
11/02/13
NO Complaints
11/02/13
Fast collection. Of limited use as do need insurance offered for damage/loss on well packed antique/breakable items most of the time!
11/02/13
Confirmation email or text delivery of parcel ..
11/02/13
Our Response: You can always check the tracking if you wish to know it has arrived!!
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