We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
My parcel I have been returned to me because of they are not allowed batteries in the plain plus I did munched that I have cordless drill on
11/02/13
Our Response: Sorry but only batteries attached to products are allowed on this service and not additional spares.
Great work! we appreciate it a lot.
11/02/13
no comment
11/02/13
reliable, excellent email support, will continue to use, many thanks
11/02/13
one million times the delivery service of Parcel To Go. Thank you :)
11/02/13
We think the same too ;-)
Excellent service , one problem the tracking number is in Bar Code , cant tell customer to log on and check tracking.
11/02/13
No comment left by this customer.
11/02/13
Happy with the service. Thanks
11/02/13
didn't even collect
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
brilliant service.
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
It works well ,why change it?
11/02/13
placed the order on the 4th at 10.35 am the parcel was collected on 7th at 4.30. the customer was not happy as he had to wait for the packag
11/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
11/02/13
thanks . i think if the pick up driver had my mobile number .then a heads up .E.T.A would be very handy. .
11/02/13
Very pleased with service and easy to use website
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
The service was exellent , it was prompt pick-up and was delivered next day, which was great
11/02/13
Easy to book. Parcel collected and delivered as expected
11/02/13
PM were excellent but CityLink failed to collect as driver unable to open an unlocked gate! Collected next day
11/02/13
Your website clearly says that when the courier turns up they will hand over a bag for your parcel. This didn't happen.
11/02/13
Our Response: It clearly does state that but not on the service you selected!!
No comment left by this customer.
11/02/13
Fantastic service, as always!
11/02/13
We sell horse tack at 'PENNYS BITS AND BOBS and we appreciate PM's professional services, thank you
11/02/13
Thank you very much.
No comment left by this customer.
11/02/13
very good service
11/02/13
Using DHL is way better than your Parcel Force service
11/02/13
What ever service you choose we are happy to have your order :-)
good price & insurance cost
11/02/13
Collection was ok but would like to have the option to be able to drop off at a depo.
11/02/13
We are working on that with the courier concerned and hope to bring this to you very soon.
Everything is perfect!!!!!!
11/02/13
No comment left by this customer.
11/02/13
Very impressed. Will use again. :)
11/02/13
Thank you.
VERY GOOD SERVICE.......MY FAVOURITE UK SHIPPING SERVICE
11/02/13
And mine too!!
Excellent company pleasure to do business with
11/02/13
Very efficient especially in poor weather conditions
11/02/13
There have been some tough days this winter so it's great to see you are happy.
No comment left by this customer.
11/02/13
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