We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,851 reviews.
Very easy to use and excellent value. Goodbye Parcelforce!
07/02/13
Great service, could not be simpler
07/02/13
easy to use. very good value. first time ever used a parcel delivery firm. most impressed.
07/02/13
Parcel arrived, safe and sound, and was the cheapest quote I could find
07/02/13
No comment left by this customer.
07/02/13
You have never lets us down thank you
07/02/13
And a big thank you for booking with us :-)
parcel picked up ok, rapid delivery, well pleased.
07/02/13
No comment left by this customer.
07/02/13
No comment left by this customer.
07/02/13
Sight is simple to navigate easy to use and service is great. Prices are competitive
07/02/13
the parcel has not been delivered despite paying for next ay delivery
07/02/13
Our Response: The parcel in question was delivered on 01.02.13 at 09:08 and signed for by "Greenwood"
No comment left by this customer.
07/02/13
All good thanks
07/02/13
No comment left by this customer.
07/02/13
No comment left by this customer.
07/02/13
very good
07/02/13
Fast service and friendly delivery driver
07/02/13
Very happy with service. The only thing, it will be nice if I choose a courier there will be specified collection time. Thank you a lot!! :)
07/02/13
no comment
07/02/13
FABULOUS SERVICE - CANNOT FAULT YOU! ITEM DULY ARRIVED VERY QUICKLY IN NZ - BUYER VERY HAPPY! GREAT!! 10 STARS! MANY THANX!
07/02/13
On time collection and delivery
07/02/13
no comment
07/02/13
no comment
06/02/13
Awesome service, but could be improved if collection times were narrowed to within a few hours (even six).
06/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
All good, tracking system was particularly useful & easy to follow
06/02/13
very good but lets face it your just a booking site,the credit goes to the citylink drivers who are being pushed to do more for less money
06/02/13
Thank you for your comment and maybe you would be willing to pay higher prices then so they could earn more?
cant think of anything yet , only used you the once
06/02/13
Thank's very much for making your first booking with us.
no comment
06/02/13
No comment left by this customer.
06/02/13
a good service did exactly what it said on the tin
06/02/13
Nothing to add........Cheap/Fast/organised......i'll be using u next time.Thanks
06/02/13
Fantastic news, Thanks very much.
pleasant pick up smooth transaction
06/02/13
No comment left by this customer.
06/02/13
Excellent as always
06/02/13
No comment left by this customer.
06/02/13
there was nothing that could be improved on
06/02/13
Perfect - great helpful driver in malmesbury
06/02/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
06/02/13
Fantastic Service, very reasonable, would definitely use you again.
06/02/13
No comment left by this customer.
06/02/13
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