We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,851 reviews.
No comment left by this customer.
07/02/13
This service was absolutely brilliant, no problem,I will be recommending them to everyone!! well done and thankyou.
07/02/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
07/02/13
I was very happy ta
07/02/13
Great service
07/02/13
No comment left by this customer.
07/02/13
Maybe offer more specific pick up times without any extra charge i.e. Morning or Afternoon
07/02/13
No comment left by this customer.
07/02/13
Can't fault collection and delivery but tracking didn't work which is essential to get confirmation on delivery.
07/02/13
the last parcel i sent was smashed to bits when arrived,i will be making a claim
07/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Took a week to be delivered, normally excellent service.....
07/02/13
excellent service=thanks
07/02/13
No comment left by this customer.
07/02/13
the parcel was not collected and there was no info given on this, you guys are normally much better than this!
07/02/13
Parcels collected on time and professional service provided
07/02/13
The parcel tracking was not very descriptive after it was collected
07/02/13
No comment left by this customer.
07/02/13
IT WAS THE FIRST TIME I USED YOU AND I JUST WANTED TO SAY FANTASTIC SERVICE EVEN DOWN TO GIVING ME A LABLE TO STICK ON MY PARCEL
07/02/13
Thank's very much for making your first booking with us.
Excellent service, only thing that wud improve service if you cud give an idea of time for collection and delivery. Still impressed tho
07/02/13
Collected and delivered on time.
07/02/13
Excellent service , good rate for shipping international , will recommend your service
07/02/13
Perfect
07/02/13
Great service - quick and efficient!
07/02/13
TOP SCORE FAST & EFFICIENT SERVICE WILL USE YOU AGAIN A++++++++++
07/02/13
excellent service, will continue to use and reccomend.
07/02/13
ace
07/02/13
10/10 cheap i saved 25£
07/02/13
No problems - you did exactly what you said you would. A time slot for when you are going to pick up would be good, by the way.
07/02/13
No comment left by this customer.
07/02/13
No comment left by this customer.
07/02/13
It was the first sweet bouquet I have sent far and considering I didn't put it in a box it arrived safe and still in one piece. Thank you
07/02/13
Spot on as usual Thankyou
07/02/13
Went as planned. Thanks.
07/02/13
No comment left by this customer.
07/02/13
I have sent you 2 complaint emails this week and noone has bothered to return any email back to me. You did not collect on the day asked!!
07/02/13
No comment left by this customer.
07/02/13
just a really good service start to finish. well done and thanks
07/02/13
satisfied with the service and will use parcelmonkey again
07/02/13
No comment left by this customer.
07/02/13
Night Freight delivered the parcel, however the contents were all broken even though the box was intact and appeared ok. I had to fullrefund
07/02/13
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