We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Brilliant website. Time saving, money saving and hassle free service. 5 stars.
11/02/13
I am quite satisfied with your work. Thanks.
11/02/13
May be not your fault but parcel is still missing delivered to wrong address or nicked by Courier - poor support from Courier
11/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
11/02/13
no negatives,no need for improvement,your already there,unless of course you can get orlando bloom to do the collection.
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
great courier. timely collection and timely deliver.
11/02/13
Reliable as ever. Thanks.
11/02/13
Great service, and great savings !!
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
Delivered the goods to me next day
11/02/13
Excellent service, great value efficient parcel delivery, it does what is says on the tin.
11/02/13
No comment left by this customer.
11/02/13
quick service all arrived on time. would love it if someday one hour time slots were available like other companies do
11/02/13
good service delivered as said next day
11/02/13
Great service
11/02/13
Excellent service, so easy to use much better than the post office
11/02/13
Please can you provide guiding pick up times (Interparcel do!) for private, non commercial shipping. Otherwise great service.
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
Cost of transport was just a bit too much relative to value of item
11/02/13
No comment left by this customer.
11/02/13
Paypal would be better...certainly not reatining bank details, nearly cost you the sale, but no other courier wd take!
11/02/13
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
VERY IMPRESSED WITH THE PRICE AND THE FAST DELIVERY
11/02/13
very pleased !! they did everything they said they would - unlike some companys who let their customers down , will use them again !!
11/02/13
No comment left by this customer.
11/02/13
Order completed online, and was collected next morning as promised
11/02/13
Our Response: So it should have been 5 stars then........lol
No card through door. No tracking facility. No contact number provided. Uncertain if/when I will receive package.
11/02/13
IT'S THE WAY PROBLEMS ARE RESOLVED THAT MAKE FOR GOOD SERVICE! THESE GUYS RESOLVE ISSUES VERY WELL. POLITE AND EFFICIENT STAFF TOO !!!! ACE
11/02/13
good
11/02/13
Sometimes i wait days for the parcel to be collected - this time spot on!! Thank you
11/02/13
Curteus staff and helpful. Great service and true to your delivery's. Tracked all the way. Great stuff !!!.
11/02/13
Pick up in the a m would give a 5 star rating every time.
11/02/13
collected and delivered with in the timescales
11/02/13
No comment left by this customer.
11/02/13
Efficient collection. Good service
11/02/13
No comment left by this customer.
11/02/13
No comment left by this customer.
11/02/13
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