We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Collected as arranged. easy log in and easy to arrange.
12/02/13
Cannot fault the service which was first class, picked up at 09 30, deliverd to scotland next day at half the price of other couriers
12/02/13
no comment
12/02/13
no comment
12/02/13
Quick, reliable and extremely reasonable service. I can't find cheaper.
12/02/13
Label barcode wouldn't print. Otherwise excellent service
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Always reliable and the cheapest courier available. Excellent service.
12/02/13
Competitive quote,and at least the courier turned up on the agreed day this time! Will point out that wasn't your fault!
12/02/13
No comment left by this customer.
12/02/13
Brilliant service
12/02/13
No comment left by this customer.
12/02/13
This time you remembered to collect!
12/02/13
Really Really good
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Parcel was NOT collected on arranged day. No mesages or apology received.
12/02/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
1197989+1716098 not picked up on allocated day. I was told that the van had broken down,I have now been told different!!
12/02/13
Our Response: It worriess us when the courier concerned tells you different stories. Please contact our online support team who will look into this matter further for you.
Easy to use site, very helpful with any problems. Thank you.
12/02/13
No comment left by this customer.
12/02/13
brilliant as always , good pick up time , and fast delivery . thanks .
12/02/13
Courier arrived on the expected day .... and tracking says parcel was delivered the next day.
12/02/13
No comment left by this customer.
12/02/13
Finding a courier and paying was easy and great. But trying to track my parcel was impossible.
12/02/13
Our Response: Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Went according to plan. Very good service.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Excellent service, prompt collection, only minor point would be to quote actual prices inclusive of VAT however only a minor point.
12/02/13
No problem. Came at the right time. Delivered o.k. Will use again. Good value.
12/02/13
Thank you very much.
No comment left by this customer.
12/02/13
i love using parcel monkey and now the delivery drivers are used to coming to my house... they are great. just amazing service
12/02/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
12/02/13
neight freight continually failed to rebook collection. left me in a very embarassing situation.....
12/02/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
Picked up on time; delivered on time. Would use again.
12/02/13
easy to use and very good service very good price
12/02/13
great service
12/02/13
I found it efficient
12/02/13
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