We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,851 reviews.
Extremely efficient pick up. Thanks
08/02/13
email said collection monday as ordered,stayed in all day nothing,re ordered for wed,collected tue??,then someone called wed am & wed pm!!!
08/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No improvement needed would recommend to anyone service fantastic drivers friendly and easy to use thanks
08/02/13
Thank you and it's great to see you will be recommending us.
happy with your service all correct ,,no worries
08/02/13
Parcel collected UK monday, arrived France thursday lunchtime. Excellent! Also delighted with your web-based system.Thanks!
08/02/13
Thank you very much.
Great service as always, thank you.
08/02/13
Great price, great collection, but i had to ring three days later as no card had been left. (parcel taken in by another business)
08/02/13
No comment left by this customer.
08/02/13
The goods were collected on the day specified and delivered the following day as agreed I was able to track the goods which was very useful
08/02/13
No comment left by this customer.
08/02/13
I paid for next day delivery on two items I had to send out , the first item arrived 2days late then the 2nd item was collected a day late !
08/02/13
Keep prices low and service high!
08/02/13
We will always try our very best when it comes down to pricing but with rising fuel costs etc, if the couriers raise their's then we have to also.
Really impressed with your service,very good prices,and picked up our parcel on time.
08/02/13
Pleased with the service and will use again. Thanks.
08/02/13
cheap and efficient.
08/02/13
No comment left by this customer.
08/02/13
no comment
08/02/13
Great Service and price, easy to use website.
08/02/13
no comment
08/02/13
no comment
08/02/13
very good helpfull driver on my run
07/02/13
We always advise our customers to get to know their local driver as they will often work around your needs.
no comment
07/02/13
no comment
07/02/13
Good service picked up and delivered on time. Just need to make tracking the parcel easier as it wasn't possible this time around.
07/02/13
No comment left by this customer.
07/02/13
No comment left by this customer.
07/02/13
Great service, collected on time, delivered next day.
07/02/13
Fast and efficient service. Would use again. Good value for money.
07/02/13
No comment left by this customer.
07/02/13
No comment left by this customer.
07/02/13
No comment left by this customer.
07/02/13
No comment left by this customer.
07/02/13
Very good
07/02/13
Used Parcel Monkey several times, and always been very pleased every time. Cheaper than going through the companies direct and easier!
07/02/13
when the parcel was collected the driver refused to sign for it, when did he was very rude to my partner and dragged item down stairs.
07/02/13
Our Response: That's not acceptable and we will speak with them. Please accept our apologies for the drivers attitude.
Have somewhere for me to put in the details that i want to drop off at courier!! it is just down the road and much easier for me than collec
07/02/13
We are working on that with the courier concerned and hope to bring this to you very soon.
No comment left by this customer.
07/02/13
Satisfactory as always.
07/02/13
Smashing service at a very competetive price. Will definitely use the monkey again!!
07/02/13
No comment left by this customer.
07/02/13
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