We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,851 reviews.
great as always
08/02/13
No comment left by this customer.
08/02/13
parcel due to be collected on the 5th, waited all day, called nightfreight next day they said was 6th, was finally collected at 7pm
08/02/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Just received the parcel back from Germany with repaired goods within 1 week brilliant
08/02/13
no comment
08/02/13
no comment
08/02/13
no comment
08/02/13
Item collected day later than arranged, so delivered a day late too. No communication related to schedule failure. A bit fundamental
08/02/13
Our Response: Please accept our apologies for this. Rest assured we will speak to the courier concerned.
always a pleasant driver who turns up
08/02/13
Love the quickness. Thanks
08/02/13
no comment
08/02/13
no comment
08/02/13
collected and delivered fuss free and cheaper than going through others, happy
08/02/13
no comment
08/02/13
No comment left by this customer.
08/02/13
Excellent Service - Besides advertising my goods and wrapping them ready, I can't think how you could improve..
08/02/13
We can do that too now!! www.cloudfulfilment.co.uk
it was perfectb
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
Please make your tracking system easier to follow i have been very confused - other than that excellent service!
08/02/13
In the case of your order it looks clear to me.
I waited in all day, only to be told I had 'missed' the collection!
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
Fantastic as usual, great collection time and delivered safely as we have had feedback from customer. A great service from start to finish
08/02/13
No comment left by this customer.
08/02/13
Easy to find a price, easy to print labels, and the parcel was collected in the morning. great
08/02/13
Once again the parcel didn't reach it's destination in one piece. Two in a row, not a good average. Won't be using you again.
08/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Easy to place order. Good communication re progress of delivery. Delivery within timescale stated. Will use service again.
08/02/13
excellent - as uaual!
08/02/13
Great service at a great price!!
08/02/13
No comment left by this customer.
08/02/13
100%, Collected as arranged and delivered next day all in tact. I will definitely use again!
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
No comment left by this customer.
08/02/13
Incredibly fast and efficient order and delivery. Thank you. Item I bought were exactly as described..
08/02/13
No comment left by this customer.
08/02/13
Great service, everything was done as promised. THANKS
08/02/13
Thank you very much.
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