We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
A time slot for pickup would be better. But very good, nevertheless.
12/02/13
No comment left by this customer.
12/02/13
terrific service, £30 cheaper than the post office, picked on time effecient driver, and as promised it was there the next day. 5*****
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Very good, will use you again and recommend
12/02/13
Thank you and it's great to see you will be recommending us.
all very professional value for money etc well done great service
12/02/13
No comment left by this customer.
12/02/13
Picked up on time and delivered early the following day. All very easy for me the customer
12/02/13
No comment left by this customer.
12/02/13
Sent email that was resonded to with no sensible follow up. Did not respond to further email.
12/02/13
No comment left by this customer.
12/02/13
very good service
12/02/13
No comment left by this customer.
12/02/13
excellent
12/02/13
Like the service where you bring along the labelled bag. Could we have a time range for collection rather than any time in the day?
12/02/13
DX are working on this and we hope to exclusively bring this to you later in the year.
excellent service! Customer was so happy with the fast delivery.
12/02/13
Top job, customer in Japan very happy, competitive price well done!
12/02/13
It's great to see you are so pleased with our own International service :-)
parcel left in customers back garden!!!not there when customer got home (how surprising)claims dragging their feet no email address
12/02/13
Our Response: This is not acceptable. Please contact our online support team who will look into this with the courier concerned.
No comment left by this customer.
12/02/13
The second time we have used your service with Nightfreight and they failed to collect on the day specified
12/02/13
Our Response: Please accept our apologies for this. Rest assured we will speak to the courier concerned.
No comment left by this customer.
12/02/13
Paid for next day delivery but didn't come till day after that, did state out on van for next day delivery but didn't get delivered.
12/02/13
Very quick pick up and delivery however I think you should get more value parcel insurance standard
12/02/13
No comment left by this customer.
12/02/13
first time I have used this service, had no problems at all parcel was picked up on the correct day and delivered on the correct day, great.
12/02/13
No comment left by this customer.
12/02/13
As normal a stress free service A1 thankyou parcel monkey !!
12/02/13
Thank you very much.
No comment left by this customer.
12/02/13
excellent all round service and highly competitive pricing
12/02/13
excellent and really easy from start to finish.
12/02/13
Service is excellent, sorry pressed the wrong button
12/02/13
Our Response: LOL and no problem ;-)
No comment left by this customer.
12/02/13
Great delivery thankyou
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
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