We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
As smooth as a clockwork monkey. Perfect
13/02/13
Very good service at competitive price
13/02/13
Thank you and we will pass on your praise to Nightfreight.
No comment left by this customer.
13/02/13
as good as it gets
13/02/13
No comment left by this customer.
13/02/13
collected on time and delivered on time. perfect
13/02/13
Great service. Would be better if collection window was smaller, e.g. morning or afternoon, or 2 hour slots.
13/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Excellent service, very happy.
13/02/13
Amazing service ! Will definitely be using again!
13/02/13
Cheers :-)
Well done for such an excellent service A+
13/02/13
Easy, fast and cheap service. Thank you.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
very good, weth ease of use
13/02/13
The delivery was made almost a week late. Not very good service
13/02/13
first class service no problems
13/02/13
No comment left by this customer.
13/02/13
collected without problems in uk. Delivered to Spain in 5 working days. Cheaper than using suitcases. Have used before and will use again.
13/02/13
It's great to see you are so pleased with our own International service :-)
I am disappointed that I cannot determine if the parcel actually got delivered. I asked for a signature on delivery and have no idea if done
13/02/13
only 1 service offered, would like to see a few options.
13/02/13
For something that big most others won't even provide you with one quote!!
Very happy promt service
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
" Parcel Monkey did exactly what it says on the tin! " excellent service and very simple to use
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
Fantastic
13/02/13
Neight Freight went to wrong address for pick up , left card at wrong address . Night Freight after having phone put down 5 times
13/02/13
Our Response: Please accept our apologies for this. Rest assured we will speak to the courier concerned.
No comment left by this customer.
13/02/13
Failed to show up on the first day due to man hours Which meant my customer didnt get their gearbox until 4 days later.
13/02/13
Our Response: Thats not good enough and please accept our apologies for this. We will speak with the courier in the hope this does not happen to other customers. Once again sorry.
Fast collection, no hassle, would recommend
13/02/13
Thank you and it's great to see you will be recommending us.
Perfect
13/02/13
No comment left by this customer.
13/02/13
great service, uplifted when you said and delivered prompty. many thanks
13/02/13
Was collected early and delivered on time before 12pm actually at 8:30 am great service
13/02/13
Pick up was prompt, the driver friendly and chatty. I have not heard from the recipient yet but assume it arrived safely.
13/02/13
Tracking shows it was delivered on Friday 8th :-)
fab
13/02/13
No comment left by this customer.
13/02/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
