We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,593 reviews.
pleseant courier, very helpful. collection gone very smoothly. very pleased with your service thank you
17/02/13
no comment
17/02/13
no comment
17/02/13
no comment
17/02/13
Excellent service, collection and delivery as planned and booked. keep up the good work. competitively priced as well !!
17/02/13
Parcel was collected about 3pm. It is nice TO KNOW if the parcels were going to be collected AT Least AM or PM istead of wasing full Day
17/02/13
Our Response: We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
17/02/13
great service less than 24 hours from pickup to delivery
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
Faultless, as usual. Keep it up! What a superb company! (200+ parcels sent by me via PM).
17/02/13
Thank you very much and thanks for all your bookings :-)
No comment left by this customer.
17/02/13
great use again.
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
It would be great if there was some way of tracking approx. time of collection to save effectively writing the day off to stay in.
17/02/13
Excellant and quick service..great value for money on a large item
17/02/13
Excellent value for money and superb service. Delivery and pick up on time . Well done thanks
17/02/13
nice and easy
17/02/13
No comment left by this customer.
17/02/13
EXCELLENT FIRST CLASS SERVICE NO PROBLEMS WOULD USE AGAIN- THANK YOU
17/02/13
Nothing to add.
17/02/13
Brilliant service again and again
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
very helpful website parcel was picked up and dropped off to time made. Thankyou
17/02/13
Just v good well done
17/02/13
For heavy parcels you are unbeatble, and City Link are brilliant. For lighter consignements PTG seem a fair bit cheaper. Not sure why?
17/02/13
Wasn't able to track package - otherwise OK.
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
Driver unacceptable, failure to pick up 4 times and rude on collection after 10 minutes arguing at the door
17/02/13
Our Response: I am sorry to read that. The drivers don't work for us but rest assured we will speak with the courier company who he does work for.
keep up the good work, perfection is hard to beat ;)
17/02/13
turned up a day late for pick up, again!
17/02/13
Parcel collected as promised and delivered to Australia within five days . Excellent service,thank you
17/02/13
All round great service
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
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