We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
A brilliant, cheap and reliable service. Thank you.
13/02/13
5 star service for a 2 star price. The driver who collected the parcel was very friendly and it was delivered promptly in perfect condition.
13/02/13
Collected on the day specified, delivered the following day at the time requested. Excellent efficient service. Thank you
13/02/13
no comment
13/02/13
Always use Parcel Monkey now - book online in the evening and collected next day - very friendly courier - keep up the good work Guys....
13/02/13
We will always try our very best.
A very good service
13/02/13
no comment
13/02/13
I was happy with service but though tracking showed parcel signed for recipient complained it was left outside his door.
13/02/13
Our Response: Tracking shows left with neighbour "Facey" Therefore I think the neighbour must have done this.
Great service/. Really pleased with service. Hassle free. Will definitely use parcel monkey again
13/02/13
No problems
13/02/13
top class service at a very good price
13/02/13
Timely delivery. Reliable
13/02/13
Would've been good when coming to collect parcel if they'd actually rung door bell or knocked on door,as i had waited in all day
13/02/13
No comment left by this customer.
13/02/13
Excellent service, fantastic prices compared to Royal Mail. Wouldn't go anywhere else from now on.
13/02/13
No comment left by this customer.
13/02/13
Found the entire process very smooth and will definately use again !
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
Brilliant service parcel arrived very quickly would recommend and use again
13/02/13
Brilliant fast pick up service fast delivery all the times I've used you you are second to none I will always use you thanks again
13/02/13
Thanks
13/02/13
No comment left by this customer.
13/02/13
Always perfect that's why we come back time and time again
13/02/13
I waited in all day for you to collect and paid for a next day delivery. Driver didn't collect til day after but got there eventually thanks
13/02/13
No comment left by this customer.
13/02/13
Perfect again thanks
13/02/13
picked up parcel on day requested havent yet had confirmation of receipt though
13/02/13
Our Response: Tracking shows the item has been delivered.
Very happy with the service
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
easy to book, clear documents to print, collected on time and delivered on time.
13/02/13
still havnt recived it yet
13/02/13
Excellent service or wouldn't be using
13/02/13
Fantastic communication & information. No problems and will use this service again. Thank you!
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
all very good really
13/02/13
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